For a step-by-step, video walkthrough of creating charges click HERE.
Payment Settings
First, you will want to check your Payment settings by clicking on "Settings" and then on the Payments tab in the Admin Dashboard. These settings determine the frequency of billing, due dates, and more. If you have students on different billing frequencies, for example, a monthly and weekly frequency, select the frequency that is most common at your school. More information can be found in our Payment settings Help Center article.
For students who differ from the frequency in settings, please follow the guide included in our Change a student's billing frequency article linked here.
Use the "Getting Started" section of this Payments overview article for more information on payment settings.
How to create a recurring charge
On the Administrator Dashboard, navigate to the Statements tab under the Billing header. Click the "Create Charge" button on the upper right-hand corner of the screen.
You'll be brought to the Add Students page that displays a table with your center's student roster. You can filter this roster by program, class, or active status using the drop-down menu in the upper right corner of the table or search by student name.
When you find the student(s) you would like to create a charge for, check the box next to their name. Only select multiple students at one time if they have the exact same charge amount and frequency. As you add names, they will appear in the column to the right-hand side of the screen under "Invoice Summary." When you're done adding students, click "Continue" below the student roster table on the right.
You'll be brought to the Create Charges page, where you can create charges for the student(s). In the "Item name" field, click the "Select Item" dropdown menu to either create a new billable item or select from the items you've made in the past. Add the price, any discounts, and accounting codes. In the "This charge should be" field, click the drop-down arrow.
In the "This charge should be" section, you will select from the following four charging options:
Paid all at once: Charge the total of items at one time on the selected due date based on payment settings.
Recurring with a start and end date: Divide the total item amount by a set number of installments to be paid over a certain time frame.
Recurring for a set amount of time: Charge the item multiple times into the future for a set number of installments.
Split into even installments: Divide the total item amount based on the number of recurring installments.
If you select the recurring or installment option, you will select the following options:
This charge will occur: Weekly, Every other week (for biweekly charges), or monthly
Duration: number of times into the future this charge should post for recurring charges or the number of installments the full price should be divided into
The first charge will be due: due date of the first charge, the options will swap between what day of the week or month depending on the selected frequency in the "This charge will occur" dropdown.
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The Item overview section will display a line item per charge. If you added a discount, an additional indented line item will appear below each charge showing the discounted amount. Each line will show you the amount to be charged per installment, the date the new charge will be visible to parents, the due date, and the service dates. Click "Save item" once you've entered all of the item's information. You can add multiple billable items at one time by clicking "Add item".
Once you've set up your charges, click "Continue" in the top right corner.
On the Review Statement page, you can see a statement as it will appear to parents. Parents will only see one installment at a time unless you have elected to display all unposted amounts in your Settings under the Payments tab. If you need to make a change, click the "Back" button the top left of the screen; if no changes are necessary, click the "Create Charges" button in the top right.
You'll be returned to the Payments Overview page on the Administrator Dashboard and receive a notification that the charge has been made.