General
Student: A child enrolled at your school
Guardian: A parent or caretaker of the child who has access to Playground. View the different guardian types HERE
Primary Guardian: A guardian that has the ability to check in and out, pay bills, complete documents, chat, and view the feed
Secondary guardian: A guardian that does not have access to anything other than pick up, drop off & some posts on the feed
Staff: Teachers or other center administrators with teacher-level access to Playground
Classroom: The primary plan or class the student is enrolled in. A student can only be enrolled into one classroom at a time
Program: An add-on or extracurricular activity that a student can be enrolled into in addition to their primary classroom. Students can be enrolled into more than one program at a time. Examples include hot lunch, soccer, after-school care.
Ratio: The number of students to teachers in a classroom
QR Code: Your center's specific square image that is used for student and staff check in and out. There is also a QR code created for each listing
Immunizations: A tab on the student's profile page where admins and guardians can keep track of a student's shot records according to CDC guidelines
Payments
Debit: A charge from the center to the parent that increases the student's balance
Credit: A payment from a parent to the center that decreases the student's balance. This can also be a discount or subsidy entered on the student's account
Offline Payment: Any payment not made through Playground app. Examples include cash or check
Enrollment
Listing: An enrollment application to your school or a specific session at your school, like summer camp. You can create multiple listings for your center. Parents use the listing link or QR code to apply to your center
Enrollment Funnel: The 5-column screen that allows you to manage a specific listing's applicants
Enrollment Form: The questions a family must complete in order to apply to your center
Plan: A tuition option that a family selects to enroll into. Each plan should be differentiated by price or student-type. Examples include Toddler 3-Day or Full Time Program
Applied: An enrollment funnel status that means the student has submitted an application for enrollment to your listing
Waitlisted: An enrollment funnel status that means the student is not accepted immediately but may be accepted should space open up at your center
Accepted: An enrollment funnel status that means the student has been enrolled at your center
Rejected: An enrollment funnel status that means the student has not been accepted to the school
Dropped: An enrollment funnel status that means the student is no longer interested, accepted but decided not to attend, or applied to the wrong center/program
Paperwork
Paperwork: A tab of the Admin Dashboard that includes both documents and file requests
Documents: PDF files that either need to be filled out or simply shared with your families
File Requests: An upload-only document type
Communication
Feed: A section on web or app to post announcements and activities to the parents. This is the home screen when an admin, staff, or parent open the Playground app.
Post: A message on the Playground feed
Announcement: A post type that is also able to be sent to guardians as an email
Chat: A feature that allows one-on-one communication between admins, teachers, and parents. Group chats can also be created for a specific set of users to be able to communicate with each other