# Playground Help Center

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## English

### For Single-Site Administrators

- [Playground Saving Club](https://help.tryplayground.com/en/articles/13748900-playground-saving-club.md): A free, members-only perk that helps you save on everyday supplies for your center.
- [What is Playground?](https://help.tryplayground.com/en/articles/5086747-what-is-playground.md): Learn how Playground can help your center run efficiently and streamline processes.
- [Secure Access Options in Playground](https://help.tryplayground.com/en/articles/16109594-secure-access-options-in-playground.md): How Playground helps schools control who can access your building, data, and program
- [Playground's Branded Experience](https://help.tryplayground.com/en/articles/16531948-playground-s-branded-experience.md): Learn more about the customization capabilities in Playground!
- [Onboarding Videos for Spanish Providers](https://help.tryplayground.com/en/articles/10271091-onboarding-videos-for-spanish-providers.md): Videos to assist Spanish-speaking providers onboard onto Playground
- [Introduce Families & Staff to Playground](https://help.tryplayground.com/en/articles/6658862-introduce-families-staff-to-playground.md): Template emails and messages drafted for admins to send to families and staff during the Playground rollout
- [How to View Product Updates in Playground](https://help.tryplayground.com/en/articles/13747172-how-to-view-product-updates-in-playground.md): Learn where to find Playground’s latest feature updates directly inside the platform.
- [Your Guide to Closing Out the Year](https://help.tryplayground.com/en/articles/10845828-your-guide-to-closing-out-the-year.md): Complete key end-of-year tasks, including generating tax statements, billing reports, and reviewing outstanding balances.
- [Meet Camber: Your Childcare AI Assistant](https://help.tryplayground.com/en/articles/11380967-meet-camber-your-childcare-ai-assistant.md): Learn how to use AI to automatically adjust text, correct spelling and grammar, and tailor your tone.
- [Reset or Change Your Account Password for Admins](https://help.tryplayground.com/en/articles/14223588-reset-or-change-your-account-password-for-admins.md): How to reset a forgotten password or update your password from your account settings
- [Playground Account Offboarding Checklist](https://help.tryplayground.com/en/articles/15526981-playground-account-offboarding-checklist.md): Complete these steps before your access ends to save the reports and records you'll need
- [Family Payments Overview](https://help.tryplayground.com/en/articles/9708682-family-payments-overview.md): Track collections & see exactly how much was paid, when it was paid, and what was paid for.
- [Billing Implementation Overview](https://help.tryplayground.com/en/articles/9535051-billing-implementation-overview.md): Set up Playground billing in just 4 easy steps
- [Billing Overview](https://help.tryplayground.com/en/articles/9726696-billing-overview.md): Learn about billing processes for administrators
- [Billing Plans Overview](https://help.tryplayground.com/en/articles/9554951-billing-plans-overview.md)
- [Before Getting Your First Payout](https://help.tryplayground.com/en/articles/13752807-before-getting-your-first-payout.md): What to expect as you prepare to receive your first deposit from families.
- [Before Running Your First Autopay](https://help.tryplayground.com/en/articles/13719159-before-running-your-first-autopay.md): How Autopay works, what to expect on your first run, and how to avoid common issues.
- [Sign Up for Stripe](https://help.tryplayground.com/en/articles/10458222-sign-up-for-stripe.md): How to verify your account with Stripe and complete your billing setup
- [Configure Billing Settings](https://help.tryplayground.com/en/articles/6267221-configure-billing-settings.md): Learn how to customize your Playground Payment Settings.
- [Set Up Your Payout Deposit Account](https://help.tryplayground.com/en/articles/5276861-set-up-your-payout-deposit-account.md): Learn how to setup and manage the bank account where payout deposits will be disbursed
- [Why do you need personal information to verify my program's billing account?](https://help.tryplayground.com/en/articles/7183335-why-do-you-need-personal-information-to-verify-my-program-s-billing-account.md): Understand why Playground asks for the last four digits of my social security number
- [Lay the Groundwork for Subsidy Tracking](https://help.tryplayground.com/en/articles/15000012-lay-the-groundwork-for-subsidy-tracking.md): How to think through your subsidy tracking before you start setting things up
- [One-Time Fees, Semester Billing & Co-Pays](https://help.tryplayground.com/en/articles/15235356-one-time-fees-semester-billing-co-pays.md): Learn how to handle non-recurring charges like semester tuition, registration fees, and state assistance co-pays at your center.
- [After Running Your First Autopay](https://help.tryplayground.com/en/articles/13734462-after-running-your-first-autopay.md): What to review, how to confirm it processed correctly, and answers to common post-Autopay questions.
- [After Your First Payout](https://help.tryplayground.com/en/articles/13753366-after-your-first-payout.md): What to review, what’s normal, and what to do if something doesn’t look right once your first deposit hits your bank account.
- [Create a Debit](https://help.tryplayground.com/en/articles/13150189-create-a-debit.md): Learn what a debit is and how to create one for a student. This article covers all the ways to post a debit in Playground, from the Billing Overview, Statements tab, Transactions tab, or directly ...
- [Manage Billing Plans](https://help.tryplayground.com/en/articles/11566970-manage-billing-plans.md): Learn how to manage and delete student billing plans of all types
- [Navigating the Transactions Table](https://help.tryplayground.com/en/articles/13739176-navigating-the-transactions-table.md): Learn how to use filters, totals, and sorting in the Transactions table to quickly answer common billing questions.
- [Review Billing Alerts and Billing Reminders](https://help.tryplayground.com/en/articles/11173393-review-billing-alerts-and-billing-reminders.md): Learn about billing alerts and reminders on payments homepage
- [Refunds](https://help.tryplayground.com/en/articles/14288701-refunds.md): Everything you need to know about refunding payments in Playground
- [Discounts](https://help.tryplayground.com/en/articles/14289287-discounts.md): Learn how to apply discounts to student invoices in Playground.
- [Held Deposits](https://help.tryplayground.com/en/articles/14290355-held-deposits.md): Learn how to create and apply held deposits in Playground.
- [Adjust Debits](https://help.tryplayground.com/en/articles/9566218-adjust-debits.md): Learn how to edit and update existing payment plans.
- [Attendance-Based Billing](https://help.tryplayground.com/en/articles/7000528-attendance-based-billing.md): How to set custom billing rates per student and charge families based on daily, hourly, or per-minute attendance
- [Create Billing Plans](https://help.tryplayground.com/en/articles/6122671-create-billing-plans.md): Learn how to create student billing plans of all types
- [Drop-in Care Billing](https://help.tryplayground.com/en/articles/9375316-drop-in-care-billing.md): Managing drop-in care availability and bookings
- [Late Charges for Overdue Payments](https://help.tryplayground.com/en/articles/8017549-late-charges-for-overdue-payments.md): Best practices for creating late fees to charge guardians for overdue payments
- [Manage Guardian Payments, Autopay, & Overdue Balances](https://help.tryplayground.com/en/articles/9534252-manage-guardian-payments-autopay-overdue-balances.md): Manage autopay, guardian payment methods, and guardian charges.
- [Offline Payments](https://help.tryplayground.com/en/articles/5300832-offline-payments.md): Logging & applying offline payments payments made by guardians, like cash, check, or third-party payment tools like Venmo, Zelle, or Cashapp
- [Payouts](https://help.tryplayground.com/en/articles/6313125-payouts.md): Payouts refer to deposits made to your bank account for money you have collected through Playground.
- [Understand & Generate Tax Billing Statements as Admins](https://help.tryplayground.com/en/articles/6552289-understand-generate-tax-billing-statements-as-admins.md): Billing statements reflect all billing-related activities that occurred on a student’s account in the specified billing period
- [Fee Approvals](https://help.tryplayground.com/en/articles/5863805-fee-approvals.md): Learn about the different fee approval types and how to charge families for late pickups, incidental charges, & program enrollments
- [View & Understand Balances and Ledgers](https://help.tryplayground.com/en/articles/15889980-view-understand-balances-and-ledgers.md): How student and family ledgers track every charge, credit, and running balance
- [Handling Duplicate Charges](https://help.tryplayground.com/en/articles/13690963-handling-duplicate-charges.md): Here’s a guide to understanding issues that are caused by duplicate charges and how to resolve them effectively.
- [Negative Payouts](https://help.tryplayground.com/en/articles/13738867-negative-payouts.md): Learn why a payout adjustment happens, what causes it, and how to identify the transaction behind it.
- [Resolving Common Issues with Tuition Billing Balances, Credits, and Charges](https://help.tryplayground.com/en/articles/13622907-resolving-common-issues-with-tuition-billing-balances-credits-and-charges.md): Resolve common billing issues regarding mismatched balances!
- [Correct Account Balances](https://help.tryplayground.com/en/articles/9574195-correct-account-balances.md): Correct and adjust student balances by creating, editing, or deleting charges and credits
- [Disputed Charges & Failed Payments](https://help.tryplayground.com/en/articles/6619247-disputed-charges-failed-payments.md): Handle disputed charges, failed payments, and other unexpected scenarios like negative deposits.
- [Credit Balance Troubleshooting](https://help.tryplayground.com/en/articles/14844330-credit-balance-troubleshooting.md): Resolve credit balance issues on student accounts in Playground
- [Split Family Billing Troubleshooting](https://help.tryplayground.com/en/articles/15169703-split-family-billing-troubleshooting.md): Resolve unmatched balances, unassigned debits and credits, and missing payment methods after splitting a family
- [Payment Method Troubleshooting](https://help.tryplayground.com/en/articles/14844328-payment-method-troubleshooting.md): Resolve card declines and payment method issues for families in Playground
- [Autopay Troubleshooting](https://help.tryplayground.com/en/articles/14844318-autopay-troubleshooting.md): Common autopay issues and how to resolve them in Playground
- [Guide to Playground Door Locks](https://help.tryplayground.com/en/articles/16007099-guide-to-playground-door-locks.md): Everything you need to know about Playground door locks — features, setup, pricing, & the installation process
- [Attendance Overview](https://help.tryplayground.com/en/articles/16111397-attendance-overview.md): How attendance works in Playground for students and staff, and where to find it
- [Our Partnership with ZkTeco USA & MellinTech for Door Locks](https://help.tryplayground.com/en/articles/13678489-our-partnership-with-zkteco-usa-mellintech-for-door-locks.md): Info about Playground’s partnership with ZkTeco USA & MellinTech.
- [Integrate Kisi with Playground](https://help.tryplayground.com/en/articles/9363068-integrate-kisi-with-playground.md): Set up keyless entry using Playground's integration with Kisi
- [How To Set Up Playground's Door Lock Features](https://help.tryplayground.com/en/articles/14822540-how-to-set-up-playground-s-door-lock-features.md): Configure your connected check-in kiosk, mobile app, and additional settings like geofencing, access hours, and role-based access
- [Log & Manage Student Attendance](https://help.tryplayground.com/en/articles/9628143-log-manage-student-attendance.md): Learn how to log check-in/out and edit attendance records
- [Manage Carpools as an Admin](https://help.tryplayground.com/en/articles/9442171-manage-carpools-as-an-admin.md): Enable carpools for your families that live close together and view the active carpools for your center!
- [Name to Face](https://help.tryplayground.com/en/articles/8295501-name-to-face.md): Complete a Name to face check-in for your classroom to make sure all students are present.
- [On My Way Queue For Admin](https://help.tryplayground.com/en/articles/9442141-on-my-way-queue-for-admin.md): Guardians can let you know their estimated time of arrival for check-in and check-out
- [Wellness Checks](https://help.tryplayground.com/en/articles/9554745-wellness-checks.md): Learn how to enable, complete, and utilize daily wellness checks
- [Door Lock Software Features](https://help.tryplayground.com/en/articles/14756355-door-lock-software-features.md): An overview of all of our access control features in Playground
- [Troubleshooting Door Lock Issues](https://help.tryplayground.com/en/articles/14756758-troubleshooting-door-lock-issues.md): Resolve the most common door lock, Kiosk, and hardware access problems
- [Scheduling Troubleshooting for Single Site Admins](https://help.tryplayground.com/en/articles/14856531-scheduling-troubleshooting-for-single-site-admins.md): How to resolve common scheduling issues across locations in Playground, including missing students, filter confusion, and forecast discrepancies
- [Get the Most Out of the Feed](https://help.tryplayground.com/en/articles/15047800-get-the-most-out-of-the-feed.md): Settings, custom posts, and best practices for using the Feed across your team.
- [Request Materials from Guardians](https://help.tryplayground.com/en/articles/9926805-request-materials-from-guardians.md): Learn how admins can use the Chat, Feed and Newsletters to request materials from Guardians.
- [Chat for Administrator](https://help.tryplayground.com/en/articles/7424291-chat-for-administrator.md): Learn how admins can set chat permissions, create group chats, archive/delete chats, mark chats as read, and download chat transcripts
- [Manage the Feed on the Web](https://help.tryplayground.com/en/articles/9467285-manage-the-feed-on-the-web.md): Learn how to utilize parent engagement on both the web
- [Newsletters](https://help.tryplayground.com/en/articles/9134073-newsletters.md): Create and send newsletters to your families and/or staff.
- [Record & Post Activities to the Feed on Mobile](https://help.tryplayground.com/en/articles/9473122-record-post-activities-to-the-feed-on-mobile.md): Create a post that is sent out to all users in your Playground account.
- [Contextual Post Replies for Single Site Admins](https://help.tryplayground.com/en/articles/11204651-contextual-post-replies-for-single-site-admins.md): Learn how to send a private response to a post or announcement using Chat
- [Add Emojis to Messages on Windows & Mac for Single Site Admins](https://help.tryplayground.com/en/articles/12334224-add-emojis-to-messages-on-windows-mac-for-single-site-admins.md): Add emojis to your posts to enhance communications!
- [Troubleshooting Image Issues in Playground Newsletters](https://help.tryplayground.com/en/articles/13622825-troubleshooting-image-issues-in-playground-newsletters.md): How to resolve common image formatting, rotation, and size issues in newsletters.
- [Troubleshooting Feed Issues](https://help.tryplayground.com/en/articles/14759914-troubleshooting-feed-issues.md): Resolve problems with posting to the feed.
- [Troubleshoot Feed, Chat & Email Issues for Families](https://help.tryplayground.com/en/articles/16874462-troubleshoot-feed-chat-email-issues-for-families.md): How to resolve common Feed, Chat, and missing email issues as a guardian
- [Staff Paperwork Overview](https://help.tryplayground.com/en/articles/13206263-staff-paperwork-overview.md): Learn how staff paperwork works in Playground, including how to view assigned documents, track completion status, and manage paperwork across staff members.
- [Provider Paperwork Overview](https://help.tryplayground.com/en/articles/10421096-provider-paperwork-overview.md): Paperwork only accessible to providers for their records
- [Student Paperwork Overview](https://help.tryplayground.com/en/articles/5398175-student-paperwork-overview.md): A complete guide to Playground's Paperwork features
- [Create and Manage Staff File Requests](https://help.tryplayground.com/en/articles/13209517-create-and-manage-staff-file-requests.md): Learn how to create and manage file requests for staff in Playground. This article walks through requesting documents from staff, tracking uploads, and reviewing submitted files.
- [Create and Manage Staff Fillable PDFs](https://help.tryplayground.com/en/articles/13207541-create-and-manage-staff-fillable-pdfs.md): Learn how to upload, customize, and manage fillable PDFs for staff paperwork in Playground. This article walks through adding fillable fields, assigning PDFs to staff, and managing completed submis...
- [Create and Manage Staff Forms](https://help.tryplayground.com/en/articles/13206643-create-and-manage-staff-forms.md): Learn how to create, customize, and manage staff forms in Playground. This article walks through setting up forms for staff paperwork, collecting signatures, and managing completed submissions.
- [Create and Manage Staff Resources](https://help.tryplayground.com/en/articles/13209628-create-and-manage-staff-resources.md): Learn how to upload and share view-only resources for staff in Playground. This article walks through adding staff resources, controlling access, and updating who can view shared files.
- [Create & Manage File Requests](https://help.tryplayground.com/en/articles/5678022-create-manage-file-requests.md): Request documents to be uploaded by guardians and view guardian submissions
- [Create & Manage Fillable PDFs](https://help.tryplayground.com/en/articles/6137073-create-manage-fillable-pdfs.md): Create, edit, and send fillable PDFs and manage guardian submissions
- [Create & Manage Forms](https://help.tryplayground.com/en/articles/6345076-create-manage-forms.md): Create and edit forms for guardians to complete and manage submissions.
- [Create & Manage Resources](https://help.tryplayground.com/en/articles/8186111-create-manage-resources.md): Upload view-only files and share them with guardians
- [Paperwork Troubleshooting for Admins](https://help.tryplayground.com/en/articles/15297111-paperwork-troubleshooting-for-admins.md): Common admin paperwork issues and how to resolve them in Playground
- [Enrollment Overview](https://help.tryplayground.com/en/articles/9702730-enrollment-overview.md): Learn about enrollment and how it can help your center streamline registration!
- [Lay the Foundation for Your Enrollment Listings](https://help.tryplayground.com/en/articles/14992430-lay-the-foundation-for-your-enrollment-listings.md): Recommended approaches for setting up enrollment listings so billing, paperwork, and re-enrollment all run smoothly
- [Email Editor](https://help.tryplayground.com/en/articles/11381562-email-editor.md): Learn how to use the email editor in the enrollment funnel to customize automatic emails sent to families.
- [Create an Enrollment Listing](https://help.tryplayground.com/en/articles/6187674-create-an-enrollment-listing.md): Learn how to create and edit enrollment listings to share with families.
- [Manage the Enrollment Funnel and Accept Students](https://help.tryplayground.com/en/articles/5644214-manage-the-enrollment-funnel-and-accept-students.md): Learn how to manage applications once they've been submitted.
- [Listings Overview](https://help.tryplayground.com/en/articles/14010881-listings-overview.md): Learn what Listings is, how it works, and how it fits into your Playground account.
- [Create & Manage Listings](https://help.tryplayground.com/en/articles/14010907-create-manage-listings.md): Learn how to create and manage listings, set up pricing, and configure fees and discounts for families
- [Enabling and Managing Waitlists on Your Listings](https://help.tryplayground.com/en/articles/14035764-enabling-and-managing-waitlists-on-your-listings.md): Keep your Listings organized and never miss a potential student with the built-in waitlist feature.
- [Understanding the Orders Tab](https://help.tryplayground.com/en/articles/14042816-understanding-the-orders-tab.md): Learn how to navigate the Orders tab and understand the information it displays.
- [Student Profile Overview](https://help.tryplayground.com/en/articles/9557921-student-profile-overview.md): Learn how to navigate the student profile.
- [Migrate Data & Roster Exports From Other Systems](https://help.tryplayground.com/en/articles/5952521-migrate-data-roster-exports-from-other-systems.md): Learn how to export rosters and other data from other systems like Procare, brightwheel, and more
- [Forecast Enrollment: Enhanced Tools](https://help.tryplayground.com/en/articles/12556386-forecast-enrollment-enhanced-tools.md): Become a Forecast Enrollment expert
- [Student Schedules](https://help.tryplayground.com/en/articles/5607208-student-schedules.md): Assign & modify schedules for students
- [Manage the Calendar](https://help.tryplayground.com/en/articles/7017265-manage-the-calendar.md): Add, edit, and manage events on your school's calendar!
- [Prepare for the Last Day of School](https://help.tryplayground.com/en/articles/6210040-prepare-for-the-last-day-of-school.md): Follow this guide to end the school year off strong!
- [Add & Invite Staff to Playground](https://help.tryplayground.com/en/articles/5101959-add-invite-staff-to-playground.md): Invite your teachers to join your center on Playground
- [Add Students to Playground](https://help.tryplayground.com/en/articles/6169865-add-students-to-playground.md): Learn all the ways you can add your students to Playground.
- [Add, Invite, & Manage Guardians](https://help.tryplayground.com/en/articles/6263294-add-invite-manage-guardians.md): Add and invite guardians to Playground and manage guardian permissions.
- [Classroom Transitions For Students](https://help.tryplayground.com/en/articles/8250781-classroom-transitions-for-students.md): Transition students between classrooms throughout the school day
- [Create & Manage Classrooms](https://help.tryplayground.com/en/articles/5506778-create-manage-classrooms.md): Create, edit, and assign students to classrooms
- [Create & Manage Programs](https://help.tryplayground.com/en/articles/5181746-create-manage-programs.md): How to add, edit, and delete programs, program enrollment, & program attendance
- [Edit & Manage Staff](https://help.tryplayground.com/en/articles/8618904-edit-manage-staff.md): Learn how to edit staff information, customize staff profiles, disable staff, assign classrooms, and more.
- [Edit & Manage Students](https://help.tryplayground.com/en/articles/6637610-edit-manage-students.md): Learn how to edit student information, customize student profiles, inactivate students, and schedule future changes in Playground.
- [Forecast Enrollment: Classic FTE Tools](https://help.tryplayground.com/en/articles/8511156-forecast-enrollment-classic-fte-tools.md): This classic view shows daily capacity, utilization, and FTE totals based on your center’s schedule settings. You can review open and filled seats and switch between schedule based and classroom ba...
- [Manage Classroom Ratios](https://help.tryplayground.com/en/articles/8011045-manage-classroom-ratios.md): Ensure you have staff coverage for all students in a class
- [Split & Blended Families](https://help.tryplayground.com/en/articles/9416180-split-blended-families.md): Learn how to split, merge, and bill split-household families
- [Staff Roles](https://help.tryplayground.com/en/articles/8062988-staff-roles.md): Manage your staff's access in Playground by assigning them permissions with roles.
- [Student Immunizations](https://help.tryplayground.com/en/articles/5907899-student-immunizations.md): Track your student immunizations and vaccine records on the Student profile.
- [Merge Duplicate Students and Correct Family Units](https://help.tryplayground.com/en/articles/8295860-merge-duplicate-students-and-correct-family-units.md): Merge duplicate student accounts into one profile or correct family units
- [Track Subsidies](https://help.tryplayground.com/en/articles/6523427-track-subsidies.md): Record subsidy payments from state, federal, and local third-party agencies.
- [Texas Subsidy Attendance for Admins](https://help.tryplayground.com/en/articles/16773735-texas-subsidy-attendance-for-admins.md): How photos, signatures, and locations are added to every check-in and check-out
- [Create Subsidy Rates and Vouchers](https://help.tryplayground.com/en/articles/13928635-create-subsidy-rates-and-vouchers.md): Learn how to create and manage subsidy rates and vouchers to track agency payments and calculate expected subsidy amounts.
- [Manage & Submit Subsidy Attendance Data](https://help.tryplayground.com/en/articles/6991485-manage-submit-subsidy-attendance-data.md): Upload attendance data to your state.
- [Troubleshoot Submitting Subsidy Attendance](https://help.tryplayground.com/en/articles/14809361-troubleshoot-submitting-subsidy-attendance.md): How to resolve common issues when uploading and submitting subsidy attendance data through Playground
- [What is Payroll?](https://help.tryplayground.com/en/articles/9726333-what-is-payroll.md): Learn how Playground Payroll can improve your center's operations.
- [Understand Payroll Tax Filing Blockers](https://help.tryplayground.com/en/articles/15888305-understand-payroll-tax-filing-blockers.md): What payroll tax filing blockers are, the five types, and how to resolve each one
- [2026 Payroll Onboarding](https://help.tryplayground.com/en/articles/12622907-2026-payroll-onboarding.md): Get ready to run your first payroll of the year on Playground!
- [Before Running Your First Payroll](https://help.tryplayground.com/en/articles/13749173-before-running-your-first-payroll.md): What to check before you run it, what to expect during processing, and how to confirm everything completed successfully.
- [Register for Payroll Taxes](https://help.tryplayground.com/en/articles/11787175-register-for-payroll-taxes.md): Step-by-step instructions to register for taxes in your state
- [Payroll Tax TPAs](https://help.tryplayground.com/en/articles/10355529-payroll-tax-tpas.md): Complete your payroll setup by ensuring that Playground has access to your payroll tax accounts.
- [Payroll Implementation](https://help.tryplayground.com/en/articles/9273123-payroll-implementation.md): Complete guide to onboarding to payroll in under 10 minutes!
- [Understand Your Cash Requirement & Credit Limits](https://help.tryplayground.com/en/articles/15888287-understand-your-cash-requirement-credit-limits.md): What your payroll cash requirement includes, how credit limits work, and what to do if you exceed them
- [Understand Payroll Approval Windows & Processing Timelines](https://help.tryplayground.com/en/articles/15888261-understand-payroll-approval-windows-processing-timelines.md): How payroll deadlines, processing speeds, and status updates work in Playground Payroll
- [Read & Understand Staff Paychecks](https://help.tryplayground.com/en/articles/14743967-read-understand-staff-paychecks.md): How to find, read, and understand staff paychecks in Playground, including overtime and weighted overtime
- [Add Staff to Playground Payroll](https://help.tryplayground.com/en/articles/9689301-add-staff-to-playground-payroll.md): Add your new or existing staff to Playground Payroll so you can pay your employees!
- [After Running Your First Payroll](https://help.tryplayground.com/en/articles/13752062-after-running-your-first-payroll.md): What to review, what to do next, and how to handle common follow-ups.
- [Change or Update Company Payroll Details](https://help.tryplayground.com/en/articles/10011334-change-or-update-company-payroll-details.md): Update your bank account, tax information, or company details
- [Create & Manage PTO Policies](https://help.tryplayground.com/en/articles/13766800-create-manage-pto-policies.md): Create a PTO policy to automate PTO accruals and track balances
- [Create and Manage Pay Schedules for Payroll](https://help.tryplayground.com/en/articles/10008223-create-and-manage-pay-schedules-for-payroll.md): Create pay schedules and assign staff
- [Manage Employee Pay Rates](https://help.tryplayground.com/en/articles/9709374-manage-employee-pay-rates.md): Create, edit, and delete employee pay rates and set default hours.
- [Manage Employee Payroll Information](https://help.tryplayground.com/en/articles/10223513-manage-employee-payroll-information.md): Update employee's SSNs, addresses, bank accounts and withholding settings.
- [Manage Payroll Deductions](https://help.tryplayground.com/en/articles/9719060-manage-payroll-deductions.md): Add, edit, and manage employe payroll deductions.
- [Payroll Integrations](https://help.tryplayground.com/en/articles/9842772-payroll-integrations.md): Set up integrated workers' compensation, health insurance, and 401k.
- [Payroll Payment Processing](https://help.tryplayground.com/en/articles/10343508-payroll-payment-processing.md): This article explains how fast payroll can be processed, what the cutoff times are for each speed, and the rules for upgrades, downgrades, and cancellations.
- [Payroll Status & Processing Time](https://help.tryplayground.com/en/articles/10347367-payroll-status-processing-time.md): Learn more about the status of your payroll and when funds will draw from your account.
- [Remove an Employee from Payroll](https://help.tryplayground.com/en/articles/9689500-remove-an-employee-from-payroll.md): Remove an inactive employee from Payroll.
- [W-2s and 1099s for Admins](https://help.tryplayground.com/en/articles/14076954-w-2s-and-1099s-for-admins.md): Understand what Playground covers for W-2s and 1099s, including mid-year provider switches, corrections, and edge cases.
- [Year-end Payroll Tasks](https://help.tryplayground.com/en/articles/11770707-year-end-payroll-tasks.md): Complete these tasks by December 31 to ensure a smooth tax season!
- [Staff Schedules, Hours Reports, & Approving Time Off/PTO](https://help.tryplayground.com/en/articles/7216891-staff-schedules-hours-reports-approving-time-off-pto.md): Assign & modify schedules for staff while generating reports on their hours!
- [Add Paylocity ID as a Custom Field](https://help.tryplayground.com/en/articles/12417574-add-paylocity-id-as-a-custom-field.md): Add a field for payroll to your staff's profiles
- [How to Run Payroll](https://help.tryplayground.com/en/articles/9528977-how-to-run-payroll.md): Step-by-step guide to running your payroll
- [Manage & Edit Staff Attendance](https://help.tryplayground.com/en/articles/9376492-manage-edit-staff-attendance.md): Edit staff hours and pull staff hour reports.
- [Handle an Early Payroll Approval Deadline](https://help.tryplayground.com/en/articles/16889171-handle-an-early-payroll-approval-deadline.md): Learn what to do when your payroll approval deadline falls before your pay period ends, and see why switching to a biweekly Friday-to-Friday schedule can solve this for good
- [Understand Historical Liability Debits \(HLD\)](https://help.tryplayground.com/en/articles/16949285-understand-historical-liability-debits-hld.md): Why you were charged a Historical Liability Debit, how the amount is determined, and where to view it in Playground
- [Troubleshooting Common Payroll Issues](https://help.tryplayground.com/en/articles/13846817-troubleshooting-common-payroll-issues.md): This article will help you resolve the most common payroll-related issues in Playground
- [Resolve Failed Payroll or Employee Payment](https://help.tryplayground.com/en/articles/9611906-resolve-failed-payroll-or-employee-payment.md): Retry failed payrolls and failed employee payments.
- [Resolve a Failed Payroll](https://help.tryplayground.com/en/articles/15888277-resolve-a-failed-payroll.md): What to do when a payroll fails due to insufficient funds or a bank rejection — ACH retry, wire transfer, and how to protect your processing speed
- [Avoid Common Payroll Mistakes](https://help.tryplayground.com/en/articles/15888316-avoid-common-payroll-mistakes.md): Six mistakes that trip up new payroll admins — and how to avoid them
- [What is CRM?](https://help.tryplayground.com/en/articles/9875841-what-is-crm.md): Learn how Playground CRM can put your child care business growth on autopilot
- [Camber Voice Overview](https://help.tryplayground.com/en/articles/16531957-camber-voice-overview.md): What Camber can do on the phone and in chat, how it's trained, and where every call and lead lands in your CRM
- [Get Started With CRM & Marketing Automation](https://help.tryplayground.com/en/articles/10126227-get-started-with-crm-marketing-automation.md): Set up your forms, tour bookings, and email automations.
- [Set Up Your Camber Voice & Chat Agent](https://help.tryplayground.com/en/articles/15196397-set-up-your-camber-voice-chat-agent.md): How to create, customize, and activate your Camber voice and chat AI agent in Playground
- [CRM Integrations](https://help.tryplayground.com/en/articles/15808145-crm-integrations.md): Connect external tools like Zapier, Meta, Winnie, and Care.com to Playground CRM
- [CRM Calendar Connections](https://help.tryplayground.com/en/articles/13314969-crm-calendar-connections.md): Sync your calendar to CRM to schedule tours with ease.
- [CRM Reporting](https://help.tryplayground.com/en/articles/13015832-crm-reporting.md): Analyze lead conversion to optimize your funnel!
- [CRM Settings](https://help.tryplayground.com/en/articles/10374631-crm-settings.md): Manage your connected email/phone and customize fields and stages.
- [CRM Tasks](https://help.tryplayground.com/en/articles/12976267-crm-tasks.md): Automate tasks so your team can stay on top of new leads!
- [Communicate with Leads in CRM](https://help.tryplayground.com/en/articles/10355682-communicate-with-leads-in-crm.md): Call, email, and text your leads all from Playground CRM!
- [Create & Manage Automations in CRM](https://help.tryplayground.com/en/articles/10371417-create-manage-automations-in-crm.md): Create automated email and text message sequences
- [Create & Manage CRM Emails](https://help.tryplayground.com/en/articles/10279379-create-manage-crm-emails.md): Create email templates to send to leads!
- [Create & Manage Forms in CRM](https://help.tryplayground.com/en/articles/10279375-create-manage-forms-in-crm.md)
- [Create & Manage SMS Templates for CRM](https://help.tryplayground.com/en/articles/10359443-create-manage-sms-templates-for-crm.md): Create text message templates to send to leads!
- [Embed Forms & Tour Bookings on Your Website](https://help.tryplayground.com/en/articles/10722210-embed-forms-tour-bookings-on-your-website.md): Embed forms and tour bookings directly on your website
- [Enroll a Lead from CRM](https://help.tryplayground.com/en/articles/11844552-enroll-a-lead-from-crm.md): Enroll students in your program directly from your CRM!
- [How to Track Lead Attribution Using UTM Codes](https://help.tryplayground.com/en/articles/13506868-how-to-track-lead-attribution-using-utm-codes.md): Track where your leads come from by adding UTM codes to your form links and viewing source, campaign, and medium data directly on each lead in Playground CRM
- [CRM Conversations](https://help.tryplayground.com/en/articles/13236852-crm-conversations.md): Learn how to use the Conversations tab in Playground CRM to view and manage all inbound and outbound calls and text messages, including call statuses, message delivery details, and communication hi...
- [Manage Leads in CRM](https://help.tryplayground.com/en/articles/10371414-manage-leads-in-crm.md): Manage your leads and graduate them to CCMS!
- [View Notifications in CRM](https://help.tryplayground.com/en/articles/13510462-view-notifications-in-crm.md): Learn how to view and filter notifications in Playground CRM, including missed calls, SMS, emails, and application alerts.
- [Create & Manage Meetings](https://help.tryplayground.com/en/articles/9899988-create-manage-meetings.md): How to manage availability, meeting links, and bookings
- [CRM & Marketing Troubleshooting](https://help.tryplayground.com/en/articles/15075308-crm-marketing-troubleshooting.md): Common issues and solutions for the CRM and Marketing Automation in Playground
- [Our Partnership with Highlights Early Learning](https://help.tryplayground.com/en/articles/16222400-our-partnership-with-highlights-early-learning.md): What the Highlights partnership includes, what the curriculum covers, how to purchase, & how to use your content in Playground
- [Find Your State's Assessment Framework](https://help.tryplayground.com/en/articles/15852558-find-your-state-s-assessment-framework.md)
- [Manage Lesson Plans & Activities](https://help.tryplayground.com/en/articles/9391572-manage-lesson-plans-activities.md): Create, edit, and build lessons plans with created activities
- [Student Assessments & Activity Observations](https://help.tryplayground.com/en/articles/7939126-student-assessments-activity-observations.md): Record and view assessments for students.
- [Integrate My Food Program with Playground](https://help.tryplayground.com/en/articles/12746276-integrate-my-food-program-with-playground.md): Learn how to connect My Food Program with Playground to automatically sync menus, attendance, and meal counts for accurate CACFP reporting.
- [Create & Manage the Food Program](https://help.tryplayground.com/en/articles/9467286-create-manage-the-food-program.md): Learn how to configure your settings, create menus, log meals, and generate reports based on the information entered.
- [Tracking & Reporting Expenses for Family Child Care](https://help.tryplayground.com/en/articles/9441619-tracking-reporting-expenses-for-family-child-care.md): Learn how to track your expenses and report on data logged
- [Tracking & Reporting on Expenses](https://help.tryplayground.com/en/articles/9362329-tracking-reporting-on-expenses.md): Learn how to track your expenses and report on data logged
- [Tracking Mileage](https://help.tryplayground.com/en/articles/9426005-tracking-mileage.md): Learn how to track you mileage and download reports
- [Reports Overview](https://help.tryplayground.com/en/articles/13510608-reports-overview.md): Learn about all available reports in Playground, including attendance, billing, payroll, enrollment, and operational reports, and understand when to use each one.
- [Generate or Customize Student Health-Related Reports](https://help.tryplayground.com/en/articles/13381636-generate-or-customize-student-health-related-reports.md): Create custom reports with customized data for student health
- [Student Attendance Reports](https://help.tryplayground.com/en/articles/5098494-student-attendance-reports.md): Learn how to generate and understand student attendance reports to track student presence and absences.
- [Billing Reports](https://help.tryplayground.com/en/articles/9566197-billing-reports.md): Learn how to track your payment and report on data logged
- [Custom Reports](https://help.tryplayground.com/en/articles/6460445-custom-reports.md): Learn how to create a report template with the specific fields you need.
- [Download and Print Tables](https://help.tryplayground.com/en/articles/9510330-download-and-print-tables.md): Learn how to print and download tables in Playground
- [Generating Contacts/Guardian Reports](https://help.tryplayground.com/en/articles/5467776-generating-contacts-guardian-reports.md): Learn how to generate a report of all student guardians and emergency contacts.
- [Staff Reports](https://help.tryplayground.com/en/articles/7017015-staff-reports.md): Track and export staff hours, payroll summaries, training records, and more.
- [Printable Emergency Cards for Students](https://help.tryplayground.com/en/articles/9533710-printable-emergency-cards-for-students.md): Print an Emergency Card PDF document to have on file.
- [Program Reports](https://help.tryplayground.com/en/articles/5223020-program-reports.md): Learn how to view a student’s time in a program and how to adjust it if needed.
- [Tags](https://help.tryplayground.com/en/articles/6688243-tags.md): Use programs to tag and group students together.
- [Opening CSV Reports on Your Computer](https://help.tryplayground.com/en/articles/12875199-opening-csv-reports-on-your-computer.md): Learn how to open Playground’s downloadable CSV reports in the spreadsheet program you want to use on both Mac and Windows, and see the key differences between Excel and Numbers when working with y...
- [Prepare & Export Billing Reports for QuickBooks](https://help.tryplayground.com/en/articles/15961369-prepare-export-billing-reports-for-quickbooks.md): Which billing reports to share with your accountant, how to export them, and how to keep Playground and QuickBooks in sync
- [Scheduled Reports](https://help.tryplayground.com/en/articles/14880705-scheduled-reports.md): Learn how to set up recurring reports that automatically deliver to the recipients you choose, so you never have to pull the same report manually again.
- [Resolve discrepancies and errors in attendance reports](https://help.tryplayground.com/en/articles/13381696-resolve-discrepancies-and-errors-in-attendance-reports.md): Update student records to correct reporting issues for attendance.
- [How to Stop Google Chrome from Blocking Downloads](https://help.tryplayground.com/en/articles/6063089-how-to-stop-google-chrome-from-blocking-downloads.md): Temporarily or permanently enable your browser to download Playground files and reports.
- [Reports Troubleshooting](https://help.tryplayground.com/en/articles/15297099-reports-troubleshooting.md): Common reporting issues and how to fix them in Playground
- [Mobile App Settings Overview for Admins](https://help.tryplayground.com/en/articles/11327034-mobile-app-settings-overview-for-admins.md): Learn to adjust your Playground app settings.
- [Admin Dashboard Settings Overview](https://help.tryplayground.com/en/articles/6263831-admin-dashboard-settings-overview.md): An overview of administrator settings page
- [Configure Your School Settings](https://help.tryplayground.com/en/articles/12543707-configure-your-school-settings.md): Welcome to Playground! Let's get started
- [Device Compatibility for Playground App](https://help.tryplayground.com/en/articles/10670400-device-compatibility-for-playground-app.md): Learn which tablets are compatible with our app on iOS, Android, and Fire devices to ensure the best experience.
- [Manage Your Playground Subscription](https://help.tryplayground.com/en/articles/9737390-manage-your-playground-subscription.md): Learn how to manage your Playground subscription
- [Automated Nightly Reset](https://help.tryplayground.com/en/articles/10769884-automated-nightly-reset.md): This article explains how the automated Nightly Reset updates student and staff statuses, clears system data, and ensures a fresh start each day.
- [Enable Notifications on Mobile](https://help.tryplayground.com/en/articles/14290946-enable-notifications-on-mobile.md): Enable and manage Playground notifications on your mobile device.
- [Whitelisting Playground on Your Wifi](https://help.tryplayground.com/en/articles/6520388-whitelisting-playground-on-your-wifi.md): Some centers have firewalls set up -- you may need to whitelist our cloud provider

### For Teachers

- [Student Profile Overview for Teachers](https://help.tryplayground.com/en/articles/9875891-student-profile-overview-for-teachers.md): View student information directly from your Playground App
- [Playground Onboarding for Teachers](https://help.tryplayground.com/en/articles/9726702-playground-onboarding-for-teachers.md): Begin your journey by signing up and accessing our training resources.
- [Sign in to the Playground App for Teachers](https://help.tryplayground.com/en/articles/14216842-sign-in-to-the-playground-app-for-teachers.md): How to sign into Playground as a staff member once your account has been set up
- [Staff Custom Fields on Mobile](https://help.tryplayground.com/en/articles/9510286-staff-custom-fields-on-mobile.md): Fill out custom fields on your profile in the Playground mobile application
- [Update the Playground Mobile App for Teachers](https://help.tryplayground.com/en/articles/14228555-update-the-playground-mobile-app-for-teachers.md): How to manually or automatically update the Playground app on your device
- [Reset or Change Your Account Password for Teachers](https://help.tryplayground.com/en/articles/14222863-reset-or-change-your-account-password-for-teachers.md): How to reset a forgotten password or update your password from your account settings
- [Opening CSV Reports on Your Computer for Teachers](https://help.tryplayground.com/en/articles/14244245-opening-csv-reports-on-your-computer-for-teachers.md): CSV files exported from Playground can be opened with any spreadsheet application, including Microsoft Excel and Google Sheets.
- [Link, Switch, & Manage Multiple Playground Accounts for Teachers](https://help.tryplayground.com/en/articles/14291281-link-switch-manage-multiple-playground-accounts-for-teachers.md): How to link and switch between multiple Playground accounts if you hold more than one role
- [Contact Support, Submit Feedback, or Request a Feature for Teachers](https://help.tryplayground.com/en/articles/14232545-contact-support-submit-feedback-or-request-a-feature-for-teachers.md): How to access help resources, share feedback, and get in touch with the Playground support team
- [Troubleshoot Device & App Issues for Teachers](https://help.tryplayground.com/en/articles/14234132-troubleshoot-device-app-issues-for-teachers.md): Quick fixes for common device problems and in-app errors you may run into as a teacher
- [Student Attendance for Teachers](https://help.tryplayground.com/en/articles/9797115-student-attendance-for-teachers.md): Check a single student or multiple students in or out for the day.
- [Record & Post Activities to the Feed For Teachers](https://help.tryplayground.com/en/articles/9907650-record-post-activities-to-the-feed-for-teachers.md): Easily capture and share personalized classroom activities in bulk with real-time updates
- [Chat for Teachers](https://help.tryplayground.com/en/articles/5266730-chat-for-teachers.md): The Chat feature allows you to directly message with parents and teachers, individually or as a group.
- [Add Emojis to Messages on Web for Teachers](https://help.tryplayground.com/en/articles/14238816-add-emojis-to-messages-on-web-for-teachers.md): Use your device's built-in emoji keyboard to insert emojis directly into any message field in Playground.
- [Contextual Post Replies for Teachers](https://help.tryplayground.com/en/articles/14306643-contextual-post-replies-for-teachers.md): Learn how to privately reply to posts and announcements in your Feed using Chat
- [Record Meals and Manage the Food Program for Teachers](https://help.tryplayground.com/en/articles/16783413-record-meals-and-manage-the-food-program-for-teachers.md): Learn how to create menus and log meals.
- [Paperwork for Teachers](https://help.tryplayground.com/en/articles/9780073-paperwork-for-teachers.md): Learn how to complete paperwork on the Playground website and mobile app.
- [Enroll in Playground Payroll for Staff](https://help.tryplayground.com/en/articles/9312672-enroll-in-playground-payroll-for-staff.md): Get ready to get paid in under 5 minutes!
- [W2s and 1099s for Staff](https://help.tryplayground.com/en/articles/10295700-w2s-and-1099s-for-staff.md): Download your end-of-year tax documents!
- [View Paystubs in Playground](https://help.tryplayground.com/en/articles/9803529-view-paystubs-in-playground.md): View and download your previous paystubs.
- [Understanding Federal Income Tax Withholding](https://help.tryplayground.com/en/articles/13979369-understanding-federal-income-tax-withholding.md): Learn why federal income tax may not be withheld from a paycheck and how to review or update a W-4 in Playground.
- [Staff Hours for Teachers](https://help.tryplayground.com/en/articles/9441159-staff-hours-for-teachers.md): Learn how to clock in and out and view your scheduled hours
- [Staff Transitions](https://help.tryplayground.com/en/articles/8350049-staff-transitions.md): Transition classrooms as a Staff member.
- [Lesson Plans & Activities for Teachers](https://help.tryplayground.com/en/articles/9791210-lesson-plans-activities-for-teachers.md): Create, edit, and build lessons plans with created activities
- [Student Assessments & Activity Observations for Teachers](https://help.tryplayground.com/en/articles/9791421-student-assessments-activity-observations-for-teachers.md): Record activity assessments for students.
- [Record a lesson activity through an observation post](https://help.tryplayground.com/en/articles/8615418-record-a-lesson-activity-through-an-observation-post.md)
- [Expense Cards for Staff](https://help.tryplayground.com/en/articles/13210109-expense-cards-for-staff.md): Learn how staff members can use a Playground Expense Card to make purchases and track expenses. This article covers how to use the card, view transactions, and upload receipts.
- [Mobile App Settings Overview for Teachers](https://help.tryplayground.com/en/articles/10301983-mobile-app-settings-overview-for-teachers.md): Learn to adjust your Playground app settings.
- [Change Your Default Language for Teachers](https://help.tryplayground.com/en/articles/14286366-change-your-default-language-for-teachers.md): Change your language preference on mobile or web from your Playground account settings.
- [Enable Notifications on Mobile for Teachers](https://help.tryplayground.com/en/articles/14290893-enable-notifications-on-mobile-for-teachers.md): Turn on Playground notifications on your device so you never miss a message or update from your center.
- [How to Enable Camera and Photo Access for Teachers](https://help.tryplayground.com/en/articles/14288100-how-to-enable-camera-and-photo-access-for-teachers.md): Set up camera and photo permissions on your device so you can post activity photos and videos to the Playground feed.

### For Families

- [Guardian App Overview](https://help.tryplayground.com/en/articles/5356813-guardian-app-overview.md): Welcome guardians! Here's a guide to get you started using the Playground app.
- [Sign up for Playground as a Guardian](https://help.tryplayground.com/en/articles/5091730-sign-up-for-playground-as-a-guardian.md): A step-by-step guide to setting up your parent account
- [Sign in to the Playground App for Guardians](https://help.tryplayground.com/en/articles/14215842-sign-in-to-the-playground-app-for-guardians.md): How to sign into Playground as a guardian once your account has been set up
- [View Menu as a Family](https://help.tryplayground.com/en/articles/9473151-view-menu-as-a-family.md): Learn how to navigate scheduled menus on the Playground app
- [Add & Manage Guardians as a Family](https://help.tryplayground.com/en/articles/6460616-add-manage-guardians-as-a-family.md): Add, invite, remove, or edit guardian profiles from the Playground mobile application
- [View & Edit a Student's Profile as a Family](https://help.tryplayground.com/en/articles/5406865-view-edit-a-student-s-profile-as-a-family.md): A guide to editing a student's information on the Parent App
- [Link, Switch, & Manage Multiple Playground Accounts for Families](https://help.tryplayground.com/en/articles/14291514-link-switch-manage-multiple-playground-accounts-for-families.md): How to link and switch between multiple Playground accounts as a family
- [Update the Playground Mobile App for Families](https://help.tryplayground.com/en/articles/14228223-update-the-playground-mobile-app-for-families.md): How to manually or automatically update the Playground app on your device
- [Contact Support, Submit Feedback, or Request a Feature for Families](https://help.tryplayground.com/en/articles/14231711-contact-support-submit-feedback-or-request-a-feature-for-families.md): How to access help resources, share feedback, and get in touch with the Playground support team
- [Troubleshoot Device & App Issues for Families](https://help.tryplayground.com/en/articles/14234554-troubleshoot-device-app-issues-for-families.md): Quick fixes for common errors and app performance issues for families
- [Billing Overview for Families](https://help.tryplayground.com/en/articles/5368357-billing-overview-for-families.md): Get setup with Playground billing to pay tuition, view balances, & pull information for tax reporting
- [Add a Payment Method to Your Family Portal](https://help.tryplayground.com/en/articles/5296991-add-a-payment-method-to-your-family-portal.md): Learn about how families add payment methods, manage autopay, and more
- [FSA/HSA/Dependent Care Accounts](https://help.tryplayground.com/en/articles/9449524-fsa-hsa-dependent-care-accounts.md): Learn how to add & use FSA/HSA/Dependent Care Accounts as family payment methods
- [How to Pay as a Family](https://help.tryplayground.com/en/articles/5297234-how-to-pay-as-a-family.md): A guide to paying a balance through the Payments feature on the Parent App.
- [Manage Autopay as a Family](https://help.tryplayground.com/en/articles/5360452-manage-autopay-as-a-family.md): Setting up and disabling autopay in the Family App.
- [Understand & Generate Tax Billing Statements as Families](https://help.tryplayground.com/en/articles/5281308-understand-generate-tax-billing-statements-as-families.md): Family billing statements reflect all billing-related activities that occurred on a student’s account in the specified billing period
- [Who Should Families Contact with Billing Questions?](https://help.tryplayground.com/en/articles/9524134-who-should-families-contact-with-billing-questions.md): Determine which questions Playground can help with and which should be directed to the provider
- [Autopay Troubleshooting for Families](https://help.tryplayground.com/en/articles/14115628-autopay-troubleshooting-for-families.md): Common reasons autopay may not run and how to fix them from your Playground account
- [Book Drop-in Care](https://help.tryplayground.com/en/articles/9397100-book-drop-in-care.md): How to schedule drop-in care sessions as a family
- [Create and Manage Carpools with other Families](https://help.tryplayground.com/en/articles/9442481-create-and-manage-carpools-with-other-families.md): Let your center know another family is allowed to pick up or drop off your student by creating a carpool
- [Manage Student Attendance as a Family](https://help.tryplayground.com/en/articles/9407326-manage-student-attendance-as-a-family.md): Different ways to check your student in and out using a QR code or PIN, how to mark absences, and how to view attendance history
- [On My Way Queue For Families](https://help.tryplayground.com/en/articles/9442494-on-my-way-queue-for-families.md): Let your center admins and staff know how far away you are from the center for check-in or check-out!
- [Texas Subsidy Attendance](https://help.tryplayground.com/en/articles/16772066-texas-subsidy-attendance.md): How Texas families add a photo, signature, and location to every check-in and check-out
- [How to Download Items from the Media Gallery](https://help.tryplayground.com/en/articles/12835741-how-to-download-items-from-the-media-gallery.md): How guardians can download photos and videos from the Media Gallery using the Playground app or website, including how to save individual items or download multiple files at once.
- [Chat for Families](https://help.tryplayground.com/en/articles/5265917-chat-for-families.md): The Chat feature allows you to directly message parents and teachers, individually or as a group.
- [View and Manage Feed as a Family](https://help.tryplayground.com/en/articles/9471357-view-and-manage-feed-as-a-family.md): Learn how to view updates on your child throughout the day and interact with shared content.
- [Contextual Post Replies for Families](https://help.tryplayground.com/en/articles/14306124-contextual-post-replies-for-families.md): Learn how to privately respond to posts and announcements shared by your child's program
- [Paperwork for Guardians](https://help.tryplayground.com/en/articles/8680638-paperwork-for-guardians.md): Learn how to upload paperwork to the Playground website and mobile app.
- [Paperwork Troubleshooting for Guardians](https://help.tryplayground.com/en/articles/13381674-paperwork-troubleshooting-for-guardians.md): Troubleshoot issues with filling out forms and other paperwork
- [Registration Overview for Families](https://help.tryplayground.com/en/articles/9697992-registration-overview-for-families.md): Learn how to apply to a center, view pending applications, and next steps after being accepted.
- [Manage Notifications & Alerts as a Family](https://help.tryplayground.com/en/articles/12271185-manage-notifications-alerts-as-a-family.md): Families can receive important updates and reminders from Playground directly on their devices.
- [Change Your Default Language for Guardians](https://help.tryplayground.com/en/articles/14286421-change-your-default-language-for-guardians.md): Update your preferred language in the Playground app or on the web at any time.
- [How to Enable Camera and Photo Access for Families](https://help.tryplayground.com/en/articles/14288183-how-to-enable-camera-and-photo-access-for-families.md): Grant Playground access to your camera and photos so you can upload images and stay connected in the app.
- [Enable Multi-factor Authentication for Teachers](https://help.tryplayground.com/en/articles/14288931-enable-multi-factor-authentication-for-teachers.md): Set up two-step verification on your Playground account to keep it secure.

### For Multi-Site Administrators 

- [Multi-Site Onboarding Guide](https://help.tryplayground.com/en/articles/9105091-multi-site-onboarding-guide.md): A step-by-step guide to setting up and using Playground as a multi-site Admin or Owner.
- [Paperwork & Forms Overview for Multi Site Admin](https://help.tryplayground.com/en/articles/14745777-paperwork-forms-overview-for-multi-site-admin.md): Understand how Paperwork and Forms work at the enterprise level, including the four paperwork types, how to share documents across locations, and how to track completion
- [Switch Between Locations as an Enterprise Admin](https://help.tryplayground.com/en/articles/14301690-switch-between-locations-as-an-enterprise-admin.md): How to access and switch between your organization's locations in Playground as an Enterprise Admin
- [Understand Changes When You Move to an Enterprise Account](https://help.tryplayground.com/en/articles/15984505-understand-changes-when-you-move-to-an-enterprise-account.md): What changes for your account, admins, and settings when you expand from one site to an Enterprise structure
- [Handle 4-Week & 5-Week Months in Monthly Billing](https://help.tryplayground.com/en/articles/14863410-handle-4-week-5-week-months-in-monthly-billing.md): How to set up monthly billing when some months have four weeks and others have five
- [One-Time Fees, Semester Billing & Co-Pays for Multi-site locations](https://help.tryplayground.com/en/articles/15282324-one-time-fees-semester-billing-co-pays-for-multi-site-locations.md): Learn how to handle non-recurring charges like semester tuition, registration fees, and state assistance co-pays across multiple locations in Playground.
- [Attendance Troubleshooting for Multi-Site Admins](https://help.tryplayground.com/en/articles/14856350-attendance-troubleshooting-for-multi-site-admins.md): How to fix missing attendance records, resolve subsidy submission errors, and interpret attendance reports across locations
- [Managing Feed Posts as an Enterprise User](https://help.tryplayground.com/en/articles/13035846-managing-feed-posts-as-an-enterprise-user.md): Enterprise accounts manage Feed posts from one central settings area, helping keep things aligned across locations.
- [Manage Paperwork for Multi-Sites](https://help.tryplayground.com/en/articles/8399434-manage-paperwork-for-multi-sites.md): Manage paperwork at the enterprise-level for specific sites or all sites
- [Enterprise Enrollment Overview](https://help.tryplayground.com/en/articles/13827219-enterprise-enrollment-overview.md): View and manage enrollment activity across all listings for every center in one centralized dashboard.
- [Manage the Enterprise Calendar](https://help.tryplayground.com/en/articles/13828334-manage-the-enterprise-calendar.md): Create, manage, and share calendar events across multiple locations from your Enterprise dashboard.
- [Transfer Staff Between Centers](https://help.tryplayground.com/en/articles/13827323-transfer-staff-between-centers.md): Add a staff member to another location or move them fully from one center to another within your enterprise account.
- [Add & Manage Enterprise Staff Across Your Locations](https://help.tryplayground.com/en/articles/14301879-add-manage-enterprise-staff-across-your-locations.md): How to add and manage staff members across your organization's locations as an Enterprise Admin
- [Transfer Families Between Centers](https://help.tryplayground.com/en/articles/8871115-transfer-families-between-centers.md): Move a family from one site to another.
- [Understand Enterprise Admin Role Permissions](https://help.tryplayground.com/en/articles/15935137-understand-enterprise-admin-role-permissions.md): A category-by-category breakdown of every permission available to Enterprise Admin roles
- [Staff Roles for Multi-Site Admins](https://help.tryplayground.com/en/articles/15668510-staff-roles-for-multi-site-admins.md): How to manage staff roles and permissions across all of your locations from the Enterprise Dashboard
- [Multi-Site CRM & Marketing Overview](https://help.tryplayground.com/en/articles/14742591-multi-site-crm-marketing-overview.md): An overview of how Playground CRM & Marketing works for multi-site admins, including lead capture, automations, tour booking, and enterprise-specific controls.
- [Set Up DNS Domain Verification in CRM](https://help.tryplayground.com/en/articles/15278881-set-up-dns-domain-verification-in-crm.md): Get DNS verified to send bulk emails and improve deliverability
- [Set Up Your CRM for a New Location](https://help.tryplayground.com/en/articles/15984510-set-up-your-crm-for-a-new-location.md): How to update your CRM connections, availability, booking links, and lead routing when you add a new location
- [Enterprise Meetings & Availability](https://help.tryplayground.com/en/articles/13902221-enterprise-meetings-availability.md): How meeting types, availability, forms, and site selection work together across your enterprise CRM.
- [Create & Manage Enterprise Lead Forms](https://help.tryplayground.com/en/articles/13901238-create-manage-enterprise-lead-forms.md): Create and edit lead forms for guardians, and manage how submissions are routed across locations.
- [Enterprise CRM Settings](https://help.tryplayground.com/en/articles/13901003-enterprise-crm-settings.md): Manage CRM settings across multiple locations from the enterprise dashboard.
- [Create & Manage CRM Emails for Enterprise](https://help.tryplayground.com/en/articles/15048227-create-manage-crm-emails-for-enterprise.md): Create and manage email templates across your enterprise CRM locations
- [Create & Manage CRM SMS Templates for Enterprise](https://help.tryplayground.com/en/articles/15048382-create-manage-crm-sms-templates-for-enterprise.md): Create and manage SMS templates across your enterprise CRM locations
- [CRM Reporting for Enterprise](https://help.tryplayground.com/en/articles/15048491-crm-reporting-for-enterprise.md): Analyze lead conversion across your locations to optimize your enrollment funnel
- [Lesson Activities Overview for Multi-Site Admins](https://help.tryplayground.com/en/articles/14759827-lesson-activities-overview-for-multi-site-admins.md): What enterprise Learning & Curriculum is, how lesson activities work across locations, and what you manage centrally
- [Create and Manage Enterprise Lesson Activities](https://help.tryplayground.com/en/articles/13898848-create-and-manage-enterprise-lesson-activities.md): Learn how to create activities at the enterprise level and distribute them across all sites.
- [Set Up CACFP Integrations Across Locations](https://help.tryplayground.com/en/articles/14759491-set-up-cacfp-integrations-across-locations.md): How to enable My Food Program for CACFP reporting across your enterprise locations
- [Create & Manage the Enterprise Food Program](https://help.tryplayground.com/en/articles/13829348-create-manage-the-enterprise-food-program.md): Configure settings, manage menus across locations, record meals, and generate reports from your Enterprise Dashboard.
- [Troubleshoot Food Program Issues](https://help.tryplayground.com/en/articles/14759512-troubleshoot-food-program-issues.md): How to resolve common Food Program issues including menus not syncing, CACFP report errors, and missing meal records
- [Enterprise Reports Overview](https://help.tryplayground.com/en/articles/13827678-enterprise-reports-overview.md): Learn about all reports available at the enterprise level and understand when to use each one.
- [Enterprise-Level Tags](https://help.tryplayground.com/en/articles/8219499-enterprise-level-tags.md): Tag centers according to regions, owners, or other groupings for filtering and reporting.
- [Scheduled Reports for Multi-Site Admins](https://help.tryplayground.com/en/articles/16240498-scheduled-reports-for-multi-site-admins.md): How to schedule recurring reports across all centers, selected centers, or centers by tag
- [Understanding Enterprise and Location Settings](https://help.tryplayground.com/en/articles/13767253-understanding-enterprise-and-location-settings.md): Learn how enterprise and location settings differ, where each one lives, and how they apply across your locations.
- [Immunization Schedule Management for Enterprise Accounts](https://help.tryplayground.com/en/articles/13768188-immunization-schedule-management-for-enterprise-accounts.md): Manage immunization tracking and create immunization schedules for your locations from Enterprise Settings.
- [Manage Your Playground Subscription as a Multi-Site Admin](https://help.tryplayground.com/en/articles/15083052-manage-your-playground-subscription-as-a-multi-site-admin.md): How to view your subscription, update your payment method, and access invoice history across each of your centers

## Español

### Para administradores

- [¿Qué es Playground?](https://help.tryplayground.com/es/articles/5086747-que-es-playground.md): Descubra cómo Playground puede ayudar a que su centro funcione de manera eficiente y optimice los procesos.
- [Vídeos de incorporación para proveedores españoles](https://help.tryplayground.com/es/articles/10271091-videos-de-incorporacion-para-proveedores-espanoles.md): Vídeos para ayudar a los proveedores hispanohablantes a incorporarse a Playground.
- [Carta de presentación para padres](https://help.tryplayground.com/es/articles/6658862-carta-de-presentacion-para-padres.md): Informe a los padres sobre el cambio del centro a la aplicación Playground y hágales saber los próximos pasos a seguir.
- [Descripción general de la implementación de la facturación](https://help.tryplayground.com/es/articles/9535051-descripcion-general-de-la-implementacion-de-la-facturacion.md): Configure la facturación de Playground en solo 4 sencillos pasos.
- [Resumen de facturación](https://help.tryplayground.com/es/articles/9726696-resumen-de-facturacion.md): Más información sobre los procesos de facturación para administradores.
- [Resumen de planes de facturación](https://help.tryplayground.com/es/articles/9554951-resumen-de-planes-de-facturacion.md)
- [Configurar los ajustes de facturación](https://help.tryplayground.com/es/articles/6267221-configurar-los-ajustes-de-facturacion.md): Aprenda a personalizar la configuración de pago de Playground.
- [Gestionar cuenta de depósito de pagos](https://help.tryplayground.com/es/articles/5276861-gestionar-cuenta-de-deposito-de-pagos.md): Aprenda a configurar y gestionar la cuenta bancaria en la que se ingresarán los pagos.
- [¿Por qué necesitan información personal para verificar la cuenta de facturación de mi programa?](https://help.tryplayground.com/es/articles/7183335-por-que-necesitan-informacion-personal-para-verificar-la-cuenta-de-facturacion-de-mi-programa.md): Entender por qué Playground solicita los cuatro últimos dígitos de mi número de la seguridad social.
- [Tarifas Únicas, Facturación por Semestre y Copagos](https://help.tryplayground.com/es/articles/15235356-tarifas-unicas-facturacion-por-semestre-y-copagos.md): Aprenda a gestionar cargos no recurrentes como matrícula por semestre, tarifas de inscripción y copagos de asistencia estatal en su centro.
- [Reembolsos](https://help.tryplayground.com/es/articles/14288701-reembolsos.md): Aprenda a procesar reembolsos de pagos en línea, registrar reembolsos externos y ajustar débitos de estudiantes en Playground. Incluye reembolsos totales y parciales, tarifas de procesamiento y cor...
- [Descuentos](https://help.tryplayground.com/es/articles/14289287-descuentos.md): Aprenda a aplicar descuentos a las facturas de estudiantes en Playground. Incluye cómo añadir descuentos a débitos únicos y a planes de facturación existentes para reducir el saldo de la cuenta.
- [Aplicar depósitos retenidos](https://help.tryplayground.com/es/articles/14290355-aplicar-depositos-retenidos.md): Aprenda a crear y aplicar depósitos retenidos en Playground. Incluye cómo registrar pagos offline como depósitos retenidos, cobrar un método de pago para retener fondos y aplicar depósitos retenido...
- [Ajustar débitos](https://help.tryplayground.com/es/articles/9566218-ajustar-debitos.md): Aprenda a editar y actualizar los planes de pago existentes.
- [Facturación basada en la asistencia](https://help.tryplayground.com/es/articles/7000528-facturacion-basada-en-la-asistencia.md): Cómo facturar por día, hora o minuto de tiempo dedicado a la atención
- [Crear planes de facturación](https://help.tryplayground.com/es/articles/6122671-crear-planes-de-facturacion.md): Aprenda a crear planes de facturación para estudiantes de todo tipo.
- [Descripción general de los pagos para administradores](https://help.tryplayground.com/es/articles/5281253-descripcion-general-de-los-pagos-para-administradores.md): Una descripción general de cómo funcionan los pagos a través de Playground, con enlaces a recursos adicionales y artículos del Centro de ayuda.
- [Facturación por atención sin cita previa](https://help.tryplayground.com/es/articles/9375316-facturacion-por-atencion-sin-cita-previa.md): Gestión de la disponibilidad y las reservas de la atención sin cita previa
- [Cargos por pagos atrasados](https://help.tryplayground.com/es/articles/8017549-cargos-por-pagos-atrasados.md): Mejores prácticas para crear cargos por mora que se cobrarán a los tutores por pagos atrasados
- [Gestionar pagos de Guardian, pagos automáticos y saldos vencidos](https://help.tryplayground.com/es/articles/9534252-gestionar-pagos-de-guardian-pagos-automaticos-y-saldos-vencidos.md): Gestiona los pagos automáticos, los métodos de pago de los tutores y los cargos de los tutores.
- [Pagos sin conexión](https://help.tryplayground.com/es/articles/5300832-pagos-sin-conexion.md): Registro y aplicación de pagos offline realizados por tutores, como efectivo, cheques o herramientas de pago de terceros como Venmo, Zell...
- [Pagos](https://help.tryplayground.com/es/articles/6313125-pagos.md): Los pagos se refieren a los depósitos realizados en tu cuenta bancaria por el dinero que has recaudado a través de Playground.
- [Comprender y generar extractos de facturación de impuestos como administradores](https://help.tryplayground.com/es/articles/6552289-comprender-y-generar-extractos-de-facturacion-de-impuestos-como-administradores.md): Los extractos de facturación reflejan todas las actividades relacionadas con la facturación que se han producido en la cuenta de un estud...
- [Aprobaciones de tarifas](https://help.tryplayground.com/es/articles/5863805-aprobaciones-de-tarifas.md): Conozca los diferentes tipos de aprobación de tarifas y cómo cobrar a las familias por recogidas tardías, gastos imprevistos e inscripcio...
- [Saldos correctos de las cuentas](https://help.tryplayground.com/es/articles/9574195-saldos-correctos-de-las-cuentas.md): Corrija y ajuste los saldos de los estudiantes creando, editando o eliminando cargos y créditos.
- [Cargos disputados y pagos fallidos](https://help.tryplayground.com/es/articles/6619247-cargos-disputados-y-pagos-fallidos.md): Gestione cargos disputados, pagos fallidos y otras situaciones inesperadas, como depósitos negativos.
- [Integra Kisi con Playground](https://help.tryplayground.com/es/articles/9363068-integra-kisi-con-playground.md): Configura el acceso sin llave utilizando la integración de Playground con Kisi.
- [Registrar y gestionar la asistencia de los alumnos](https://help.tryplayground.com/es/articles/9628143-registrar-y-gestionar-la-asistencia-de-los-alumnos.md): Aprenda a registrar las entradas y salidas y a editar los registros de asistencia.
- [Gestionar viajes compartidos como administrador](https://help.tryplayground.com/es/articles/9442171-gestionar-viajes-compartidos-como-administrador.md): ¡Habilita los viajes compartidos para las familias que viven cerca y consulta los viajes compartidos activos de tu centro!
- [Nombre y rostro](https://help.tryplayground.com/es/articles/8295501-nombre-y-rostro.md): Realice un registro de nombres y caras en su aula para asegurarse de que todos los alumnos están presentes.
- [En camino Cola para el personal](https://help.tryplayground.com/es/articles/9442141-en-camino-cola-para-el-personal.md): Los tutores pueden comunicarte la hora estimada de llegada para el check-in y el check-out.
- [Revisiones médicas](https://help.tryplayground.com/es/articles/9554745-revisiones-medicas.md): Aprenda a habilitar, completar y utilizar los controles diarios de bienestar.
- [Chat para administradores](https://help.tryplayground.com/es/articles/7424291-chat-para-administradores.md): Descubra cómo los administradores pueden configurar los permisos de chat, crear chats grupales, archivar/eliminar chats, marcar chats com...
- [Gestionar el feed en la web](https://help.tryplayground.com/es/articles/9467285-gestionar-el-feed-en-la-web.md): Aprenda a aprovechar la participación de los padres tanto en la web
- [Boletines informativos](https://help.tryplayground.com/es/articles/9134073-boletines-informativos.md): Cree y envíe boletines informativos a sus familias y/o personal.
- [Registrar y publicar actividades en el feed desde el móvil](https://help.tryplayground.com/es/articles/9473122-registrar-y-publicar-actividades-en-el-feed-desde-el-movil.md): Crea una publicación que se envíe a todos los usuarios de tu cuenta de Playground.
- [Resumen del papeleo](https://help.tryplayground.com/es/articles/5398175-resumen-del-papeleo.md): Guía completa de las funciones de documentación de Playground.
- [Crear y gestionar solicitudes de archivos](https://help.tryplayground.com/es/articles/5678022-crear-y-gestionar-solicitudes-de-archivos.md): Solicite documentos que deben cargar los tutores y vea los envíos de los tutores.
- [Crear y gestionar archivos PDF rellenables](https://help.tryplayground.com/es/articles/6137073-crear-y-gestionar-archivos-pdf-rellenables.md): Cree, edite y envíe archivos PDF rellenables y gestione los envíos de los tutores.
- [Crear y gestionar formularios](https://help.tryplayground.com/es/articles/6345076-crear-y-gestionar-formularios.md): Cree y edite formularios para que los tutores los rellenen y gestione los envíos.
- [Crear y gestionar recursos](https://help.tryplayground.com/es/articles/8186111-crear-y-gestionar-recursos.md): Suba archivos de solo lectura y compártalos con los tutores.
- [Crear una lista de inscripción](https://help.tryplayground.com/es/articles/6187674-crear-una-lista-de-inscripcion.md): Aprenda a crear y editar listas de inscripción para compartir con las familias.
- [Gestionar el proceso de matriculación y aceptar alumnos](https://help.tryplayground.com/es/articles/5644214-gestionar-el-proceso-de-matriculacion-y-aceptar-alumnos.md): Aprende a gestionar las solicitudes una vez que se han enviado.
- [Migrar datos y exportaciones de listas de otros sistemas](https://help.tryplayground.com/es/articles/5952521-migrar-datos-y-exportaciones-de-listas-de-otros-sistemas.md): Aprenda a exportar listas y otros datos desde otros sistemas como Procare, brightwheel y muchos más.
- [Horarios de los estudiantes](https://help.tryplayground.com/es/articles/5607208-horarios-de-los-estudiantes.md): Asignar y modificar horarios para los estudiantes
- [Gestionar el calendario](https://help.tryplayground.com/es/articles/7017265-gestionar-el-calendario.md): ¡Añade, edita y gestiona eventos en el calendario de tu escuela!
- [Preparándose para el último día de clases](https://help.tryplayground.com/es/articles/6210040-preparandose-para-el-ultimo-dia-de-clases.md): ¡Sigue esta guía para terminar el año escolar con fuerza!
- [Añadir e invitar al personal al patio de recreo](https://help.tryplayground.com/es/articles/5101959-anadir-e-invitar-al-personal-al-patio-de-recreo.md): Invita a tus profesores a unirse a tu centro en Playground
- [Añadir alumnos al patio](https://help.tryplayground.com/es/articles/6169865-anadir-alumnos-al-patio.md): Descubre todas las formas en que puedes añadir a tus alumnos a Playground.
- [Añadir, invitar y gestionar tutores](https://help.tryplayground.com/es/articles/6263294-anadir-invitar-y-gestionar-tutores.md): Añade e invita a tutores a Playground y gestiona los permisos de los tutores.
- [Transiciones en el aula para los alumnos](https://help.tryplayground.com/es/articles/8250781-transiciones-en-el-aula-para-los-alumnos.md): Transición de los alumnos entre aulas a lo largo de la jornada escolar.
- [Crear y gestionar aulas](https://help.tryplayground.com/es/articles/5506778-crear-y-gestionar-aulas.md): Crea, edita y asigna alumnos a las aulas.
- [Crear y gestionar programas](https://help.tryplayground.com/es/articles/5181746-crear-y-gestionar-programas.md): Cómo añadir, editar y eliminar programas, inscripciones en programas y asistencia a programas.
- [Editar y gestionar el personal](https://help.tryplayground.com/es/articles/8618904-editar-y-gestionar-el-personal.md): Aprenda a editar la información del personal, personalizar los perfiles del personal, desactivar al personal, asignar aulas y mucho más.
- [Editar y gestionar alumnos](https://help.tryplayground.com/es/articles/6637610-editar-y-gestionar-alumnos.md): Aprende a editar la información de los alumnos, personalizar sus perfiles, desactivarlos y programar cambios futuros en Playground.
- [Previsión de matriculación: Herramientas clásicas de FTE](https://help.tryplayground.com/es/articles/8511156-prevision-de-matriculacion-herramientas-clasicas-de-fte.md): Esta vista clásica muestra la capacidad diaria, la utilización y los totales de FTE según la configuración del calendario de su centro. P...
- [Gestionar las proporciones en el aula](https://help.tryplayground.com/es/articles/8011045-gestionar-las-proporciones-en-el-aula.md): Asegúrese de contar con personal suficiente para todos los alumnos de una clase.
- [Familias separadas y reconstituidas](https://help.tryplayground.com/es/articles/9416180-familias-separadas-y-reconstituidas.md): Aprenda a dividir, fusionar y facturar a familias con hogares separados.
- [Funciones del personal](https://help.tryplayground.com/es/articles/8062988-funciones-del-personal.md): Gestiona el acceso de tu personal en Playground asignándoles permisos con funciones.
- [Vacunas para estudiantes](https://help.tryplayground.com/es/articles/5907899-vacunas-para-estudiantes.md): Realice un seguimiento de las vacunas y los registros de vacunación de sus alumnos en el perfil del alumno.
- [Perfiles de los alumnos: corregir las unidades familiares o eliminar duplicados](https://help.tryplayground.com/es/articles/8295860-perfiles-de-los-alumnos-corregir-las-unidades-familiares-o-eliminar-duplicados.md): Combinar cuentas duplicadas de alumnos en un solo perfil o corregir unidades familiares.
- [Seguimiento de subvenciones](https://help.tryplayground.com/es/articles/6523427-seguimiento-de-subvenciones.md): Registre los pagos de subvenciones de organismos estatales, federales y locales.
- [Gestionar y enviar datos de asistencia para subvenciones](https://help.tryplayground.com/es/articles/6991485-gestionar-y-enviar-datos-de-asistencia-para-subvenciones.md): Cargue los datos de asistencia a su estado.
- [Implementación de nóminas](https://help.tryplayground.com/es/articles/9273123-implementacion-de-nominas.md): ¡Guía completa para incorporarse a la nómina en menos de 10 minutos!
- [Añadir personal a la nómina de Playground](https://help.tryplayground.com/es/articles/9689301-anadir-personal-a-la-nomina-de-playground.md): Añade a tu personal nuevo o existente a Playground Payroll para poder pagar a tus empleados.
- [Cambiar o actualizar los datos de nómina de la empresa](https://help.tryplayground.com/es/articles/10011334-cambiar-o-actualizar-los-datos-de-nomina-de-la-empresa.md): Actualice su cuenta bancaria, información fiscal o datos de la empresa.
- [Horarios del personal y aprobación de permisos/vacaciones](https://help.tryplayground.com/es/articles/7216891-horarios-del-personal-y-aprobacion-de-permisos-vacaciones.md): Asignar y modificar horarios para el personal
- [Cómo gestionar las nóminas](https://help.tryplayground.com/es/articles/9528977-como-gestionar-las-nominas.md): Guía paso a paso para gestionar tu nómina
- [Gestionar y editar la asistencia del personal](https://help.tryplayground.com/es/articles/9376492-gestionar-y-editar-la-asistencia-del-personal.md): Edite las horas del personal y genere informes de horas trabajadas.
- [¿Qué es CRM?](https://help.tryplayground.com/es/articles/9875841-que-es-crm.md): Descubra cómo Playground CRM puede poner el crecimiento de su negocio de cuidado infantil en piloto automático.
- [Gestionar planes de lecciones y actividades](https://help.tryplayground.com/es/articles/9391572-gestionar-planes-de-lecciones-y-actividades.md): Crear, editar y elaborar planes de lecciones con actividades creadas.
- [Evaluaciones de los alumnos y observaciones de actividades](https://help.tryplayground.com/es/articles/7939126-evaluaciones-de-los-alumnos-y-observaciones-de-actividades.md): Registre y consulte las evaluaciones de los alumnos.
- [Crear y gestionar el programa alimentario](https://help.tryplayground.com/es/articles/9467286-crear-y-gestionar-el-programa-alimentario.md): Aprenda a configurar sus ajustes, crear menús, registrar comidas y generar informes basados en la información introducida.
- [Seguimiento y presentación de informes de gastos para el cuidado infantil familiar](https://help.tryplayground.com/es/articles/9441619-seguimiento-y-presentacion-de-informes-de-gastos-para-el-cuidado-infantil-familiar.md): Aprenda a realizar un seguimiento de sus gastos y a informar sobre los datos registrados.
- [Seguimiento e informes de gastos](https://help.tryplayground.com/es/articles/9362329-seguimiento-e-informes-de-gastos.md): Aprenda a realizar un seguimiento de sus gastos y a elaborar informes con los datos registrados.
- [Seguimiento del kilometraje](https://help.tryplayground.com/es/articles/9426005-seguimiento-del-kilometraje.md): Aprenda a realizar un seguimiento de su kilometraje y a descargar informes.
- [Informes de asistencia](https://help.tryplayground.com/es/articles/5098494-informes-de-asistencia.md): Aprenda a generar y comprender los informes de asistencia para realizar un seguimiento de la presencia, las ausencias y la cobertura gene...
- [Informes de facturación](https://help.tryplayground.com/es/articles/9566197-informes-de-facturacion.md): Aprenda a realizar un seguimiento de sus pagos y a generar informes sobre los datos registrados.
- [Informes personalizados](https://help.tryplayground.com/es/articles/6460445-informes-personalizados.md): Aprenda a crear una plantilla de informe con los campos específicos que necesita.
- [Descargar vista en tablas](https://help.tryplayground.com/es/articles/9510330-descargar-vista-en-tablas.md): Crea un informe rápido para ver información como programas y aulas desde la mayoría de las tablas de Playground.
- [Generación de informes de contactos/tutores](https://help.tryplayground.com/es/articles/5467776-generacion-de-informes-de-contactos-tutores.md): Aprenda a generar un informe con todos los tutores y contactos de emergencia de los alumnos.
- [Informes de nóminas para el personal](https://help.tryplayground.com/es/articles/7017015-informes-de-nominas-para-el-personal.md): Realice un seguimiento y exporte las horas del personal, los resúmenes de nóminas, los registros de formación y mucho más.
- [Tarjetas de emergencia imprimibles para estudiantes](https://help.tryplayground.com/es/articles/9533710-tarjetas-de-emergencia-imprimibles-para-estudiantes.md): Imprima un documento PDF con la tarjeta de emergencia para tenerlo archivado.
- [Informes del programa](https://help.tryplayground.com/es/articles/5223020-informes-del-programa.md): Aprenda a ver el tiempo que un estudiante ha dedicado a un programa y cómo ajustarlo si es necesario.
- [Etiquetas](https://help.tryplayground.com/es/articles/6688243-etiquetas.md): Utilice programas para etiquetar y agrupar a los alumnos.
- [Cómo evitar que Google Chrome bloquee las descargas en el panel de administración](https://help.tryplayground.com/es/articles/6063089-como-evitar-que-google-chrome-bloquee-las-descargas-en-el-panel-de-administracion.md): Habilita tu navegador de forma temporal o permanente para descargar archivos e informes de Playground.
- [Configuración del panel de administración](https://help.tryplayground.com/es/articles/6263831-configuracion-del-panel-de-administracion.md): Descripción general de la página de configuración del administrador
- [Añadir Playground a la lista blanca de tu wifi](https://help.tryplayground.com/es/articles/6520388-anadir-playground-a-la-lista-blanca-de-tu-wifi.md): Algunos centros tienen cortafuegos configurados, por lo que es posible que tengas que añadir a nuestra lista blanca a nuestro proveedor d...

### Para profesores

- [Perfil general del alumno para profesores](https://help.tryplayground.com/es/articles/9875891-perfil-general-del-alumno-para-profesores.md): Consulte la información de los alumnos directamente desde su aplicación Playground.
- [Campos personalizados del personal en dispositivos móviles](https://help.tryplayground.com/es/articles/9510286-campos-personalizados-del-personal-en-dispositivos-moviles.md): Rellena los campos personalizados de tu perfil en la aplicación móvil Playground.
- [Asistencia de los alumnos para los profesores](https://help.tryplayground.com/es/articles/9797115-asistencia-de-los-alumnos-para-los-profesores.md): Compruebe la entrada o salida de uno o varios alumnos durante el día.
- [Chat para profesores](https://help.tryplayground.com/es/articles/5266730-chat-para-profesores.md): La función de chat te permite enviar mensajes directamente a padres y profesores, de forma individual o en grupo.
- [Inscríbase en Playground Nómina para el personal](https://help.tryplayground.com/es/articles/9312672-inscribase-en-playground-nomina-para-el-personal.md): ¡Prepárese para recibir su pago en menos de 5 minutos!
- [Horas de trabajo del personal docente](https://help.tryplayground.com/es/articles/9441159-horas-de-trabajo-del-personal-docente.md): Aprenda a fichar al entrar y al salir y a consultar su horario programado.
- [Transiciones del personal](https://help.tryplayground.com/es/articles/8350049-transiciones-del-personal.md): Transición de aulas como miembro del personal.
- [Grabar una actividad de clase a través de un puesto de observación.](https://help.tryplayground.com/es/articles/8615418-grabar-una-actividad-de-clase-a-traves-de-un-puesto-de-observacion.md)

### Para familias

- [Descripción general de la aplicación Guardian](https://help.tryplayground.com/es/articles/5356813-descripcion-general-de-la-aplicacion-guardian.md): ¡Bienvenidos, tutores! Aquí tenéis una guía para empezar a utilizar la aplicación Playground.
- [Regístrate en Playground como tutor](https://help.tryplayground.com/es/articles/5091730-registrate-en-playground-como-tutor.md): Guía paso a paso para configurar tu cuenta de padre
- [Ver el menú en familia](https://help.tryplayground.com/es/articles/9473151-ver-el-menu-en-familia.md): Aprende a navegar por los menús programados en la aplicación Playground.
- [Añadir y gestionar tutores como familia](https://help.tryplayground.com/es/articles/6460616-anadir-y-gestionar-tutores-como-familia.md): Añada, invite, elimine o edite perfiles de tutores desde la aplicación móvil Playground.
- [Ver y editar el perfil de un estudiante como familia](https://help.tryplayground.com/es/articles/5406865-ver-y-editar-el-perfil-de-un-estudiante-como-familia.md): Guía para editar la información de un estudiante en la aplicación para padres.
- [Resumen de facturación para familias](https://help.tryplayground.com/es/articles/5368357-resumen-de-facturacion-para-familias.md): Configure la facturación de Playground para pagar la matrícula, ver saldos y obtener información para la declaración de impuestos.
- [Añadir un método de pago a su portal familiar](https://help.tryplayground.com/es/articles/5296991-anadir-un-metodo-de-pago-a-su-portal-familiar.md): Descubra cómo las familias añaden métodos de pago, gestionan el pago automático y mucho más.
- [Cuentas FSA/HSA/Cuentas para el cuidado de personas dependientes](https://help.tryplayground.com/es/articles/9449524-cuentas-fsa-hsa-cuentas-para-el-cuidado-de-personas-dependientes.md): Aprenda a añadir y utilizar cuentas FSA/HSA/cuentas para el cuidado de personas dependientes como métodos de pago familiares.
- [Cómo pagar como familia](https://help.tryplayground.com/es/articles/5297234-como-pagar-como-familia.md): Guía para pagar el saldo a través de la función Pagos de la aplicación para padres.
- [Gestionar el pago automático como familia](https://help.tryplayground.com/es/articles/5360452-gestionar-el-pago-automatico-como-familia.md): Configurar y desactivar el pago automático en la aplicación Family.
- [Comprender y generar declaraciones de facturación de impuestos como familias](https://help.tryplayground.com/es/articles/5281308-comprender-y-generar-declaraciones-de-facturacion-de-impuestos-como-familias.md): Los estados de cuenta familiares reflejan todas las actividades relacionadas con la facturación que se produjeron en la cuenta de un estu...
- [¿A quién deben dirigirse las familias si tienen preguntas sobre la facturación?](https://help.tryplayground.com/es/articles/9524134-a-quien-deben-dirigirse-las-familias-si-tienen-preguntas-sobre-la-facturacion.md): Determine qué preguntas puede resolver Playground y cuáles deben dirigirse al proveedor.
- [Servicio de cuidado infantil sin cita previa](https://help.tryplayground.com/es/articles/9397100-servicio-de-cuidado-infantil-sin-cita-previa.md): Cómo programar sesiones de cuidado sin cita previa en familia
- [Crea y gestiona viajes compartidos con otras familias](https://help.tryplayground.com/es/articles/9442481-crea-y-gestiona-viajes-compartidos-con-otras-familias.md): Informe a su centro de que otra familia puede recoger o llevar a su hijo creando un grupo de transporte compartido.
- [Gestionar la asistencia de los alumnos como una familia](https://help.tryplayground.com/es/articles/9407326-gestionar-la-asistencia-de-los-alumnos-como-una-familia.md): Diferentes formas de registrar la entrada y salida de su estudiante utilizando un código QR o un PIN, cómo marcar las ausencias y cómo ve...
- [En camino Cola para familias](https://help.tryplayground.com/es/articles/9442494-en-camino-cola-para-familias.md): ¡Informe a los administradores y al personal de su centro de cuánto se encuentra del centro para registrar su llegada o salida!
- [Chat para familias](https://help.tryplayground.com/es/articles/5265917-chat-para-familias.md): La función de chat le permite enviar mensajes directamente a padres y profesores, de forma individual o en grupo.
- [Ver y gestionar el feed como familia](https://help.tryplayground.com/es/articles/9471357-ver-y-gestionar-el-feed-como-familia.md): Aprenda a ver las actualizaciones sobre su hijo a lo largo del día e interactuar con el contenido compartido.
- [Documentación para tutores](https://help.tryplayground.com/es/articles/8680638-documentacion-para-tutores.md): Aprenda a subir documentos al sitio web y la aplicación móvil de Playground.

### For Multi-Site Administrators 

- [Guía de incorporación multisitio](https://help.tryplayground.com/es/articles/9105091-guia-de-incorporacion-multisitio.md): Una guía paso a paso para configurar y utilizar Playground como administrador o propietario de varios sitios.
- [Maneja Meses de 4 Semanas y 5 Semanas en la Facturación Mensual](https://help.tryplayground.com/es/articles/14863410-maneja-meses-de-4-semanas-y-5-semanas-en-la-facturacion-mensual.md): Cómo configurar la facturación mensual cuando algunos meses tienen cuatro semanas y otros tienen cinco
- [Tarifas Únicas, Facturación por Semestre y Copagos \(Multi-Sede\)](https://help.tryplayground.com/es/articles/15282324-tarifas-unicas-facturacion-por-semestre-y-copagos-multi-sede.md): Aprenda a gestionar cargos no recurrentes como matrícula por semestre, tarifas de inscripción y copagos de asistencia estatal en múltiples ubicaciones dentro de Playground.
- [Gestionar el papeleo para múltiples sitios](https://help.tryplayground.com/es/articles/8399434-gestionar-el-papeleo-para-multiples-sitios.md): Gestione el papeleo a nivel empresarial para sitios específicos o para todos los sitios.
- [Transferir familias entre centros](https://help.tryplayground.com/es/articles/8871115-transferir-familias-entre-centros.md): Trasladar una familia de un sitio a otro.
- [Etiquetas de nivel empresarial](https://help.tryplayground.com/es/articles/8219499-etiquetas-de-nivel-empresarial.md): Clasifique las etiquetas según regiones, propietarios u otras agrupaciones para filtrarlas y generar informes.