How can staff members ensure visibility of feed posts for their classrooms in Playground?
Overview
Visibility of feed posts in Playground is determined by several key factors, including clock-in status, classroom assignments, recipient inclusion, and admin settings. This article provides a comprehensive guide to ensure staff members, including teachers and assistant teachers, can view all relevant posts for their classrooms.
Conditions for Feed Post Visibility
1. Clock-In and Classroom Assignment Requirements
Staff must be clocked in and marked as being in a specific classroom to see feed posts shared in that classroom. If not clocked in, they will only see posts they have created themselves.
Transitioning into a classroom (via the app or system) is crucial for activating visibility. Simply visiting a room without transitioning may result in missed feed posts.
2. Recipient Rules
Certain posts require staff to be explicitly listed as recipients to be visible. If a post targets specific individuals or groups, it won't appear for those not included. Classroom-shared posts can be viewed by any checked-in staff in that room.
3. Teacher-Specific Visibility
Teachers in the same classroom can see each other's posts regarding daily care needs (e.g., diapering and napping) only if both are checked into or transitioned into that classroom.
Assistant teachers and teachers must always be clocked into the same classrooms to have reciprocal visibility of posts.
Troubleshooting Feed Visibility Issues
1. Settings Adjustment
To ensure visibility for co-teachers:
Administrators should go to Settings > General > Teacher Permissions and enable the toggle for “Track staff current classroom.” This setting automatically associates teachers with their current classrooms based on clock-in/transition data.
2. Steps to Resolve Visibility Problems
If a teacher can only see their own posts, follow these steps:
Ensure all staff members are clocked into the correct classroom when the post is created.
Confirm that the affected teacher is a recipient for any targeted posts (if applicable).
Validate that the teacher is assigned to the right classroom.
Reset any feed filters to ensure visibility of all posts.
3. Alternative Access to Past Posts
If a teacher missed posts because they were not clocked into a classroom, they can still access those posts via the student’s profile page under the Feed tab. This option provides visibility regardless of their real-time clock-in status.
Visibility Scenarios
Staff in shared classrooms like Infant and Young Toddler rooms can see each other’s posts if the “Track staff current classroom” permission is active. This permission allows visibility for the room they are clocked into, even if it differs from their primary assignment.
Parent-targeted posts or admin-created posts are visible only if the staff members are listed as recipients. Admins, in contrast, have broader visibility by default.
Conclusion
By ensuring proper clock-in status, appropriate classroom transitions, and recipient assignments, staff members can consistently access feed posts relevant to their classrooms. Admin settings play a central role in streamlining visibility for co-teachers and assistant teachers. For any persistent issues, refer to the troubleshooting steps or consult your account admin.