Listings let you offer enrichment classes, camps, open play, birthday parties, and more, all in one place. This article walks you through how to create a listing, set up pricing, and manage everything from paperwork to discounts.
🚨 Listings is a newer feature that isn't included in all Playground accounts. If you'd like to learn more or find out if it's available for your account, reach out to your account manager.
Set Up Your Application Form
Your application form is completed by families when they register for any listing. You'll want to set this up before you start creating listings.
From your admin dashboard, navigate to the Listings tab.
Click the gear icon in the top right corner to open Listing Settings.
Click Edit Application Form.
From the Listings Form, you can customize the fields families see when they apply. The form includes a Guardian template by default, which collects basic contact information and gives you a few ways to make it your own:
Check or uncheck fields within the Guardian template to choose which ones are required.
Click Connect Custom Field to add fields beyond the default options.
Click Add Question to add any additional questions. Each question has options to mark it as required, duplicate it, or delete it. You also have the option to add conditional visibility logic to any question. For more on how to set this up, click here (add the link to the article on the forms specifically in the section about the visibility logic)
Drag the grey dots on the left of the question fields to reorder them.
When you're done, click Save and Exit. To edit the form at any time, follow the same steps above.
Create a Listing
Set Up listing information
From your admin dashboard, navigate to the Listings tab.
Click Add Listing, then click Create Listing.
Fill in the listing details:
Add a name, photo, and description.
Set a start date and end date.
Choose when registration opens and closes.
Set the Date settings
Hide these dates for families
Default start date to session start when accepting: If turned on, this will automatically prefill the student's start date with the session start date to make it faster to admit students through enrollment. If the student has a schedule or any billing plan assigned, those will also use this start date.
Default end date to session end when accepting: If turned on, this will automatically prefill the student's end date with the session end date to make it faster to admit students through enrollment. If the student has a schedule or any billing plan assigned, those will also use this end date.
Blacklisted days: Prevents families from selecting those days if the enrollment listing allows them to select days of care. Typically used for holidays or program closures.
Under Classroom, select the classroom you want to link to this listing. If you don't want to use an existing classroom, you can create a new one right from this screen.
Click Create Classroom in the classroom dropdown, then click Edit Classroom add a name, ratio, and age range and capacity
Select the days and times the listing runs. And optionally you can add a password to the listing for guardians to enter in order to apply.
If you want to allow a waitlist, toggle on the waitlist option.
Click Next: Paperwork.
Set Up Paperwork
On the Paperwork step, choose which documents families need to complete.
The Additional Paperwork section will display a No paperwork selected empty state by default. Click Select paperwork to open the side panel.
In the Select paperwork panel, your documents are organized by type: Forms, Fillable PDFs, and File Request. Click the dropdown next to any document to set its requirement status:
Not required: The document will not be included in the listing.
During application: The document must be completed before the application is submitted. This option is only available for Fillable PDFs and Forms.
After application: The document will be available to the family after the application is submitted.
You can click Preview next to any document to review it before adding it.
Once documents have been added, they will appear on the Additional Paperwork section grouped under During application and After application. Documents set to Not required will not appear. Click Select more to add additional documents at any time.
To manage a document that has already been added, click the three dots next to it:
Fillable PDFs: Preview, Require after instead (to move it from During to After application), or Remove.
Forms: Preview, Require after instead (to move it from During to After application), or Remove.
File requests: Remove only.
Click Next: Pricing
Set Up Pricing
On the Pricing step, click Add Plan and give your pricing plan a name.
Choose an enrollment model:
Simple - A flat charge applied to the listing. Set the price and choose how it repeats: all at once, weekly, or monthly.
Specific Dates - Families pick specific days to attend. Set the payment frequency to weekly invoices or all at once, choose a rate of per day or per week, and set a flat price. You can also include weekends and require families to select a full week, optionally prorate the fee based on the days scheduled and set when weekly installments post and are due.
Pick Days for Entire Period - Families choose how many days per week they'll attend for the full session. Set the payment frequency to all at once, weekly, or monthly, and set a price for each option (1 day per week, 2 days per week, and so on, up to 5).
Add an accounting code if needed, then click Submit.
You can add more than one pricing plan to a listing to give families options.
Click Publish Listing
Edit a Listing
From your admin dashboard, navigate to the Listings tab.
Find the listing you want to update, click the three dots, and select Edit.
Go through the listing workflow
Share & Manage Your Listing
Share Your Listing Link with families
To share a listing directly with families, click the three dots on the listing and select Copy Link. You can send this link however you'd like.
Unpublished your listing
To unpublish a listing and make it no longer visible to families, click the three dots on the listing and select Unpublish.
Embed Your Listings on Your Website
You can embed your listings page directly on your website so families can browse and register without leaving your site.
From your admin dashboard, navigate to the Listings tab.
Click Embed in the top right corner.
From the Embed window, filter what appears on your listings page by selecting categories, hidden categories, classrooms, weekdays, and seasons.
Copy either the URL or the Iframe code: a. Use the URL to link families directly to your listings page. b. Use the Iframe code to embed the listings page into your website. Copy the code and send it to your website manager to add it to your site.
Click Preview to see how your listings page will look before sharing.
Archive & Unarchive a Listing
If a listing is no longer active, you can archive it to remove it from your active listings without deleting it.
Click the three dots on the listing you want to archive.
Select Archive.
To unarchive a listing, click the Archived tab at the top of the Listings page, find the listing, click the three dots, and select Unarchive.
Delete a listing
To delete a listing, click on the three dots and select delete
Confirmation Emails
Set up email notifications so you're alerted every time a family completes a registration. You can add your own email or anyone else on your team who should be in the loop.
From your admin dashboard, navigate to the Listings tab.
Click the gear icon to open Listing Settings.
Click Emails.
Enter the email address you'd like notifications sent to and click Add.
Click Save.
Listing Settings
Fees, discounts, categories, and seasons are all managed in one place. Categories and seasons help you organize your listings so families can browse more easily, while fees and discounts give you control over pricing at checkout. To access these settings, navigate to the Listings tab and click the gear icon in the top right corner.
Categories & Seasons
Categories and seasons help you organize your listings so families can browse more easily.
From your admin dashboard, navigate to the Listings tab.
Click the gear icon to open Listing Settings.
Add a Category
Click the Categories tab, then click Create Category.
Name the category (for example, Dance or Camp) and click C.
To assign a listing to a category, select the option to edit the listing and select the category from the dropdown.
Add a Season
Click the Seasons tab, then click Create Season.
Name the season and the description and click Create season.
To assign a listing to a season, select the option to edit the listing and select the season from the dropdown.
Fees
From your admin dashboard, navigate to the Listings tab.
Click the gear icon to open Listing Settings, then click the Fees tab.
Choose a fee type:
Flat fee - A flat dollar amount added to the total cart.
Percentage of due now total - A percentage calculated on the program price, paid in full at checkout.
Per installment - A fee charged per expected installment payment.
Per listing - A fee applied per listing in the cart.
Flat amount - Charge the same fee per listing
Variable amount - Set a different fee for the 1st listing, an optional 2nd listing fee, and a rate for any additional listing.
Per Student - A fee for each student on the order
Flat amount - Charge the same fee for every student.
Variable amount - Set a different fee for the 1st student, an optional 2nd student fee, and a rate for any additional students.
Enter name the fee and add a description.
Enter how much the fee is
Select which listings this fee applies to.
Add an accounting code if needed, then click Create Fee.
Discounts
From your admin dashboard, navigate to the Listings tab.
Click the gear icon to open Listing Settings, then click the Discounts tab.
Click Add Discount and name the discount.
Choose a discount type:
Prepaid - Applies to items paid in full at checkout.
Recurring - Applies to items billed on a recurring schedule.
Application fees - Applies to fees associated with the application.
Enter the discount amount or percentage.
Click Show Restrictions to set any of the following options:
Sibling discount - Automatically applies when two or more siblings are in the cart.
New customers only - Limits the discount to first-time families.
Expiration date - Sets a date when the discount expires.
Minimum cart amount - Requires a minimum total before the discount applies. e.
Usage limit - Caps how many times the discount can be used (for example, first 10 families).
Listing restrictions - Limits the discount to specific listings
Season restrictions - Limits the discount to a specific season(s).
Click Create Discount.
💡 Only one discount can be applied per purchase. If a family is eligible for more than one, they'll need to enter the promo code for whichever discount they'd like to use. The sibling discount is the only one that applies automatically, if it's enabled.
Enroll Students on Behalf of Families
There are two ways to enroll a student yourself:
Use the Enroll Students Button
Click Enroll Students at the top of the Listings page.
Search for and select the family.
Choose the listing you want to enroll them and click view
Click Register
Check off the student's name and click Add to Cart
Click Proceed to checkout
Review the check out to make it's accurate and click the Pay button when ready.
Use the Three Dots Menu
Find the listing you want to enroll a student in.
Click the three dots on the listing.
Select Enroll and follow the same steps as above.
After Enrollment
Once a student is enrolled, you can head to their billing profile to review the charge and confirm payment. The listing will also automatically appear on the student's schedule for the days and times selected during registration.
