Offline payments range from cash and check to Venmo transactions—basically, any payment that isn't processed directly by Playground. You can still use Playground's Payments features to keep track of these payments. There are no fees for offline transactions or recording them—for more information, see this article on Playground transactions fees.
How to record an offline payment
On the Administrator Dashboard, navigate to the "Transactions" tab under the "Billing" section. Click the "Record offline payment" button on the upper right of the screen.
A "Record Offline Payment" pop-up will open with fields for the student name, payment amount, payment method, and descriptions, as well as a box to check if the payment is tax deductible. For the student name, being typing in the box to search your student roster; select the correct name when it appears in the dropdown list. If you select "Check" as the payment method, a checkbox will appear to let you mark whether the check has been deposited.
When all the appropriate information is entered, click "Submit."
You'll be returned to the Debit Transactions page with a notification that the payment was successfully recorded.
You can now view the recording of this offline payment under the "Credits" tab of "Transactions."
You can also view offline payments recorded for a specific student by navigating to the student's profile page. On the Administrator Dashboard under the "Students" tab, use the search bar to find a student and then click on their name. This will bring you to their profile; then click on the "Payments" tab, and under the "Payments" section click "Credits."