For Administrators

Creating a Playground school

How to create a new Playground school

Written by Daniel Andrews
Updated over a week ago

How to set up a program

Learn how to create a program using our Programs feature

Written by Josh Andrews
Updated over a week ago

Phasing out the Families tab

A guide to where to find and how to use the features that have been relocated from the Families tab.

Written by Mari Herrema
Updated this week

How to lock a student from getting checked in

What it means to lock a student, how to lock & unlock students, what it looks like for teachers, and more.

Written by Sasha Reiss
Updated over a week ago

How to enable, complete, and run reports on daily health checks

Ensure your school's safety with daily health surveys for you and your staff members.

Written by Daniel Andrews
Updated yesterday

Transaction fees

An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.

Written by Mari Herrema
Updated over a week ago

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.

Written by Mari Herrema
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.

Written by Mari Herrema
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.

Written by Mari Herrema
Updated this week

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.

Written by Mari Herrema
Updated over a week ago

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.

Written by Mari Herrema
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.

Written by Mari Herrema
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.

Written by Mari Herrema
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.

Written by Mari Herrema
Updated over a week ago

How to create a payment plan

A guide to how payment plans work and how to create one on the Administrator Dashboard.

Written by Mari Herrema
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student balance.

Written by Mari Herrema
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.

Written by Mari Herrema
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground

Written by Daniel Andrews
Updated over a week ago

Running program reports and editing program times

How to see how much time a student has spent in a program and how to make changes to that time

Written by Sasha Reiss
Updated over a week ago

How to create an announcement from the Administrator Dashboard

A guide to creating an announcement from the Administrator Dashboard.

Written by Mari Herrema
Updated yesterday

Control who can start conversations using Playground's Chat

Choose which staff members and parents can start a new conversation with each other.

Written by Sasha Reiss
Updated over a week ago

Adding a student or multiple students to a school

Bulk upload students, add a student to an existing family, or add a student to a new family.

Written by Daniel Andrews
Updated this week

How to add parents or guardians to Playground

A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.

Written by Daniel Andrews
Updated this week

Adding teachers to your school

Invite your teachers to join Playground

Written by Sasha Reiss
Updated over a week ago