For Administrators

Welcome to Playground

Bookmark this page to refer back to as you set up your Admin Dashboard.

Written by Stephanie Blitshtein
Updated over a week ago

Admin Dashboard Walkthrough

A general overview of our Admin Dashboard.

Written by Stephanie Blitshtein
Updated over a week ago

How to set up documents

Set up and manage fillable PDF documents on the Paperwork tab

Written by Stephanie Blitshtein
Updated today

Administrator App Walkthrough Video

Written by Stephanie Blitshtein
Updated over a week ago

How to set up multiple Playground accounts for one person

If an individual is both a staff member and parent, you'll be able to link their accounts to one username and password.

Written by Stephanie Blitshtein
Updated over a week ago

Procare Roster Upload

Export your Procare data and upload it into Playground.

Written by Stephanie Blitshtein
Updated over a week ago

Procare Staff Roster Download

Written by Stephanie Blitshtein
Updated over a week ago

How to add a class

Add a classroom to the Admin Dashboard

Written by Stephanie Blitshtein
Updated over a week ago

Setting students' schedules

How to apply a schedule for an individual student or a group of students

Written by Daniel Andrews
Updated over a week ago

Step-by-step self-onboarding for administrators

A detailed guide for setting up your center in the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

Creating a Playground school

How to create a new Playground school

Written by Daniel Andrews
Updated over a week ago

How to set up a Program

Learn how to create a program using the Administrator Dashboard

Written by Josh Andrews
Updated over a week ago

Managing student schedules in the Administrator dashboard

Creating and managing student schedules

Written by Daniel Andrews
Updated over a week ago

How to stop Google Chrome from blocking downloads in the Admin Dashboard

Temporarily or permanently enable your browser to download Playground files and reports.

Written by Stephanie Blitshtein
Updated over a week ago

Phasing out the Families tab

A guide to where to find and how to use the features that have been relocated from the Families tab.

Written by Sasha Reiss
Updated over a week ago

How to lock a student from getting checked in

What it means to lock a student, how to lock & unlock students, what it looks like for teachers, and more.

Written by Sasha Reiss
Updated over a week ago

Mark a classroom inactive

Mark a classroom as inactive if it is not currently being used

Written by Stephanie Blitshtein
Updated over a week ago

How to schedule a future class change

Schedule an automatic future classroom change for a student

Written by Stephanie Blitshtein
Updated over a week ago

How to schedule a future inactive date

Mark a student inactive in advance of their last day at your center

Written by Stephanie Blitshtein
Updated over a week ago

Remove an absence

Written by Stephanie Blitshtein
Updated over a week ago

How to add a single student

Written by Stephanie Blitshtein
Updated over a week ago

How to edit a wellness check

Written by Stephanie Blitshtein
Updated over a week ago

Preparing for the last day of school

Follow this guide to end the school year off strong!

Written by Stephanie Blitshtein
Updated over a week ago

Mark a student as inactive

Written by Stephanie Blitshtein
Updated over a week ago

Immunizations

Track your students immunizations and vaccine records on the Student profile.

Written by Stephanie Blitshtein
Updated over a week ago

Viewing current classroom ratios

How administrators can see their current classroom ratio numbers

Written by Daniel Andrews
Updated over a week ago

Editing a student attendance record

Editing a student's attendance record check-in/out times

Written by Daniel Andrews
Updated over a week ago

How to enable, complete, and run reports on daily wellness checks

Ensure your school's safety with daily health surveys for you and your staff members.

Written by Daniel Andrews
Updated over a week ago

See a family's charges from the Admin Dashboard

View an entire family's charges from the Admin Dashboard.

Written by Stephanie Blitshtein
Updated over a week ago

Billing: Add Charges

Create charges for your students

Written by Stephanie Blitshtein
Updated this week

Switching to Payments Plus

Instructions on how migrate to Payments Plus to receive faster payouts.

Written by Stephanie Blitshtein
Updated over a week ago

Fee Approvals

Overage charges and program enrollment fees must be approved or waived by an admin in the Admin Dashboard.

Written by Stephanie Blitshtein
Updated over a week ago

Charging multiple students or siblings at one time

How to charge multiple students, the same amount, at one time.

Written by Stephanie Blitshtein
Updated over a week ago

Charging a Parent's Payment Method

Written by Stephanie Blitshtein
Updated over a week ago

Enabling mandatory autopay for guardians

Ensuring payments are made when a guardian adds a credit/debit card/ACH for autopay

Written by Daniel Andrews
Updated over a week ago

Set up student overage billing

Ensure parents are automatically billed when students remain past their scheduled time.

Written by Daniel Andrews
Updated over a week ago

Adding a new parent payment card from the Administrator dashboard

How to manually add a credit or debit card to a student's record

Written by Daniel Andrews
Updated over a week ago

How to refund a guardian

Refund a parent or guardian for a payment they've made.

Written by Stephanie Blitshtein
Updated over a week ago

How to Enable ACH on Stripe

Learn how to enable ACH through Stripe to collect ACH payments

Written by Josh Andrews
Updated over a week ago

Transaction fees

An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.

Written by Sasha Reiss
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.

Written by Sasha Reiss
Updated over a week ago

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.

Written by Sasha Reiss
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.

Written by Sasha Reiss
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.

Written by Sasha Reiss
Updated over a week ago

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.

Written by Sasha Reiss
Updated today

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.

Written by Sasha Reiss
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.

Written by Sasha Reiss
Updated over a week ago

How to create charges

Using recurring charges allows you to automate weekly, bi-weekly, or monthly charges to your guardians.

Written by Sasha Reiss
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student's balance.

Written by Sasha Reiss
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground

Written by Daniel Andrews
Updated over a week ago

Edit a Document

Edit an existing document from the Admin Dashboard

Written by Stephanie Blitshtein
Updated over a week ago

Connect a form field

Use connecting a form field in your fillable PDF documents to auto-fill information you already have.

Written by Stephanie Blitshtein
Updated over a week ago

Document Permissions

Manage access and permissions of documents to teachers or parents.

Written by Stephanie Blitshtein
Updated over a week ago

Introduction to paperwork for administrators

A guide to Playground's Documents features

Written by Sasha Reiss
Updated over a week ago

File Requests

Let families upload their own documents

Written by Stephanie Blitshtein
Updated over a week ago

How to view and download completed documents

View and download completed file uploads or documents.

Written by Sasha Reiss
Updated today

Resending a Document to Parents

How to resend the link to an already-created document by email

Written by Daniel Andrews
Updated today

How to create an attendance signature report

A guide to creating and adjusting a dynamic attendance signature report for licensing.

Written by Sasha Reiss
Updated over a week ago

Running program reports and editing program times

How to see how much time a student has spent in a program and how to make changes to that time

Written by Sasha Reiss
Updated over a week ago

How to run an attendance report

Generate sign-in/out reports to comply with licensing

Written by Sasha Reiss
Updated over a week ago

Generating Contacts/Guardian Reports

How to generate a report showing contacts/guardians.

Written by Daniel Andrews
Updated over a week ago

Pinned Posts

Pin a post so it's at the top of the feed at all times.

Written by Stephanie Blitshtein
Updated over a week ago

How to create an announcement from the Administrator Dashboard

A guide to creating an announcement from the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

Control who can start conversations using Playground's Chat

Choose which staff members and parents can start a new conversation with each other.

Written by Sasha Reiss
Updated over a week ago

Switch Accounts

Switch between different views of Playground if you're signed up using one email

Written by Stephanie Blitshtein
Updated over a week ago

How to disable a Staff member's account

Restricting a staff member's account without deleting it

Written by Daniel Andrews
Updated over a week ago

How to switch one or more students between classes on the Administrator Dashboard

A guide to switching students from one classroom to another on the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

Guardian relationships

Written by Stephanie Blitshtein
Updated this week

How to edit a student's information from the Administrator Dashboard

A guide to updating a student's information as an administrator.

Written by Sasha Reiss
Updated over a week ago

Assigning Teachers to Multiple Classrooms

How to use the administrator dashboard to assign a teacher to more than one classroom

Written by Daniel Andrews
Updated over a week ago

Adding multiple students to a school

Bulk upload students, add a student to an existing family, or add a student to a new family.

Written by Daniel Andrews
Updated over a week ago

How to add parents or guardians to Playground

A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.

Written by Daniel Andrews
Updated over a week ago

How to add, edit, or delete staff

Invite your teachers to join your center on Playground

Written by Sasha Reiss
Updated over a week ago

Changing a classroom name

How administrators can quickly change a classroom's name

Written by Daniel Andrews
Updated over a week ago

Staff Clock-In/Out Settings on the Administrator Dashboard

Enabling and disabling the clock-in/out options for teachers

Written by Daniel Andrews
Updated over a week ago

Editing Staff Time Sheets

How to edit a staff member's time sheet to modify their logged times in and out.

Written by Daniel Andrews
Updated over a week ago

Board options in the enrollment funnel

Choose the information you'd like to see on an applicant's card in the enrollment funnel.

Written by Stephanie Blitshtein
Updated this week

How to accept a student through the enrollment flow

Written by Stephanie Blitshtein
Updated over a week ago

How to create your enrollment listing

Written by Stephanie Blitshtein
Updated this week

Adding programs to your enrollment listing

Add additional programs that a family can register for when applying to your center.

Written by Stephanie Blitshtein
Updated over a week ago

Adding additional documents to your enrollment listing

Select documents that guardians must complete prior to submitting an application to your center.

Written by Stephanie Blitshtein
Updated over a week ago

How to edit an Enrollment listing

Editing an enrollment listing for administrators

Written by Daniel Andrews
Updated over a week ago

Create an Enrollment listing for your center

A tutorial for administrators to create a listing where families can complete the application process online

Written by Daniel Andrews
Updated over a week ago

Enrollment Email Templates

Written by Stephanie Blitshtein
Updated over a week ago

Sharing Your Enrollment Listing Link

Giving families direct access to your center's enrollment page

Written by Daniel Andrews
Updated over a week ago

Managing the Enrollment funnel

How to manage applications once they've been submitted.

Written by Daniel Andrews
Updated this week