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For Administrators
Help topics that apply to administrators and the Administrator Dashboard
+1
88 articles in this collection
Written by
Sasha Reiss,
Josh Andrews,
Daniel Andrews
and 1 other
Getting started
Welcome to Playground
Bookmark this page to refer back to as you set up your Admin Dashboard.
Written by
Stephanie Blitshtein
Updated over a week ago
Admin Dashboard Walkthrough
A general overview of our Admin Dashboard.
Written by
Stephanie Blitshtein
Updated over a week ago
How to set up documents
Set up and manage fillable PDF documents on the Paperwork tab
Written by
Stephanie Blitshtein
Updated today
Administrator App Walkthrough Video
Written by
Stephanie Blitshtein
Updated over a week ago
How to set up multiple Playground accounts for one person
If an individual is both a staff member and parent, you'll be able to link their accounts to one username and password.
Written by
Stephanie Blitshtein
Updated over a week ago
Procare Roster Upload
Export your Procare data and upload it into Playground.
Written by
Stephanie Blitshtein
Updated over a week ago
Procare Staff Roster Download
Written by
Stephanie Blitshtein
Updated over a week ago
How to add a class
Add a classroom to the Admin Dashboard
Written by
Stephanie Blitshtein
Updated over a week ago
Setting students' schedules
How to apply a schedule for an individual student or a group of students
Written by
Daniel Andrews
Updated over a week ago
Step-by-step self-onboarding for administrators
A detailed guide for setting up your center in the Administrator Dashboard.
Written by
Sasha Reiss
Updated over a week ago
Creating a Playground school
How to create a new Playground school
Written by
Daniel Andrews
Updated over a week ago
How to set up a Program
Learn how to create a program using the Administrator Dashboard
Written by
Josh Andrews
Updated over a week ago
Settings and navigation
Managing student schedules in the Administrator dashboard
Creating and managing student schedules
Written by
Daniel Andrews
Updated over a week ago
How to stop Google Chrome from blocking downloads in the Admin Dashboard
Temporarily or permanently enable your browser to download Playground files and reports.
Written by
Stephanie Blitshtein
Updated over a week ago
Phasing out the Families tab
A guide to where to find and how to use the features that have been relocated from the Families tab.
Written by
Sasha Reiss
Updated over a week ago
How to lock a student from getting checked in
What it means to lock a student, how to lock & unlock students, what it looks like for teachers, and more.
Written by
Sasha Reiss
Updated over a week ago
Attendance and checks
Mark a classroom inactive
Mark a classroom as inactive if it is not currently being used
Written by
Stephanie Blitshtein
Updated over a week ago
How to schedule a future class change
Schedule an automatic future classroom change for a student
Written by
Stephanie Blitshtein
Updated over a week ago
How to schedule a future inactive date
Mark a student inactive in advance of their last day at your center
Written by
Stephanie Blitshtein
Updated over a week ago
Remove an absence
Written by
Stephanie Blitshtein
Updated over a week ago
How to add a single student
Written by
Stephanie Blitshtein
Updated over a week ago
How to edit a wellness check
Written by
Stephanie Blitshtein
Updated over a week ago
Preparing for the last day of school
Follow this guide to end the school year off strong!
Written by
Stephanie Blitshtein
Updated over a week ago
Mark a student as inactive
Written by
Stephanie Blitshtein
Updated over a week ago
Immunizations
Track your students immunizations and vaccine records on the Student profile.
Written by
Stephanie Blitshtein
Updated over a week ago
Viewing current classroom ratios
How administrators can see their current classroom ratio numbers
Written by
Daniel Andrews
Updated over a week ago
Editing a student attendance record
Editing a student's attendance record check-in/out times
Written by
Daniel Andrews
Updated over a week ago
How to enable, complete, and run reports on daily wellness checks
Ensure your school's safety with daily health surveys for you and your staff members.
Written by
Daniel Andrews
Updated over a week ago
Billing
See a family's charges from the Admin Dashboard
View an entire family's charges from the Admin Dashboard.
Written by
Stephanie Blitshtein
Updated over a week ago
Billing: Add Charges
Create charges for your students
Written by
Stephanie Blitshtein
Updated this week
Switching to Payments Plus
Instructions on how migrate to Payments Plus to receive faster payouts.
Written by
Stephanie Blitshtein
Updated over a week ago
Fee Approvals
Overage charges and program enrollment fees must be approved or waived by an admin in the Admin Dashboard.
Written by
Stephanie Blitshtein
Updated over a week ago
Charging multiple students or siblings at one time
How to charge multiple students, the same amount, at one time.
Written by
Stephanie Blitshtein
Updated over a week ago
Charging a Parent's Payment Method
Written by
Stephanie Blitshtein
Updated over a week ago
Enabling mandatory autopay for guardians
Ensuring payments are made when a guardian adds a credit/debit card/ACH for autopay
Written by
Daniel Andrews
Updated over a week ago
Set up student overage billing
Ensure parents are automatically billed when students remain past their scheduled time.
Written by
Daniel Andrews
Updated over a week ago
Payments
Adding a new parent payment card from the Administrator dashboard
How to manually add a credit or debit card to a student's record
Written by
Daniel Andrews
Updated over a week ago
How to refund a guardian
Refund a parent or guardian for a payment they've made.
Written by
Stephanie Blitshtein
Updated over a week ago
How to Enable ACH on Stripe
Learn how to enable ACH through Stripe to collect ACH payments
Written by
Josh Andrews
Updated over a week ago
Transaction fees
An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.
Written by
Sasha Reiss
Updated over a week ago
Payments overview for administrators
An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.
Written by
Sasha Reiss
Updated over a week ago
How to add or edit a discount
A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.
Written by
Sasha Reiss
Updated over a week ago
How to apply a discount
A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.
Written by
Sasha Reiss
Updated over a week ago
How to fix an incorrect charge
A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.
Written by
Sasha Reiss
Updated over a week ago
How to record an offline payment
A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.
Written by
Sasha Reiss
Updated today
How to apply a credit
A guide to applying a credit to a student balance from the Administrator Dashboard.
Written by
Sasha Reiss
Updated over a week ago
How to edit or delete a saved charge template
Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.
Written by
Sasha Reiss
Updated over a week ago
How to edit a payment plan
A guide to editing a payment plan that has been invoiced to a student.
Written by
Sasha Reiss
Updated over a week ago
How to edit a one-time charge
A guide to editing a one-time charge that has been invoiced to a student.
Written by
Sasha Reiss
Updated over a week ago
How to create charges
Using recurring charges allows you to automate weekly, bi-weekly, or monthly charges to your guardians.
Written by
Sasha Reiss
Updated over a week ago
How to create a one-time charge
Through the administrator dashboard, create a one-time charge to add to a student's balance.
Written by
Sasha Reiss
Updated over a week ago
Setting up payments for your school
Verify your business with Stripe to start collecting payments on Playground
Written by
Daniel Andrews
Updated over a week ago
Documents
Edit a Document
Edit an existing document from the Admin Dashboard
Written by
Stephanie Blitshtein
Updated over a week ago
Connect a form field
Use connecting a form field in your fillable PDF documents to auto-fill information you already have.
Written by
Stephanie Blitshtein
Updated over a week ago
Document Permissions
Manage access and permissions of documents to teachers or parents.
Written by
Stephanie Blitshtein
Updated over a week ago
Introduction to paperwork for administrators
A guide to Playground's Documents features
Written by
Sasha Reiss
Updated over a week ago
File Requests
Let families upload their own documents
Written by
Stephanie Blitshtein
Updated over a week ago
How to view and download completed documents
View and download completed file uploads or documents.
Written by
Sasha Reiss
Updated today
Resending a Document to Parents
How to resend the link to an already-created document by email
Written by
Daniel Andrews
Updated today
Reports
How to create an attendance signature report
A guide to creating and adjusting a dynamic attendance signature report for licensing.
Written by
Sasha Reiss
Updated over a week ago
Running program reports and editing program times
How to see how much time a student has spent in a program and how to make changes to that time
Written by
Sasha Reiss
Updated over a week ago
How to run an attendance report
Generate sign-in/out reports to comply with licensing
Written by
Sasha Reiss
Updated over a week ago
Generating Contacts/Guardian Reports
How to generate a report showing contacts/guardians.
Written by
Daniel Andrews
Updated over a week ago
Social
Pinned Posts
Pin a post so it's at the top of the feed at all times.
Written by
Stephanie Blitshtein
Updated over a week ago
How to create an announcement from the Administrator Dashboard
A guide to creating an announcement from the Administrator Dashboard.
Written by
Sasha Reiss
Updated over a week ago
Control who can start conversations using Playground's Chat
Choose which staff members and parents can start a new conversation with each other.
Written by
Sasha Reiss
Updated over a week ago
User management
Switch Accounts
Switch between different views of Playground if you're signed up using one email
Written by
Stephanie Blitshtein
Updated over a week ago
How to disable a Staff member's account
Restricting a staff member's account without deleting it
Written by
Daniel Andrews
Updated over a week ago
How to switch one or more students between classes on the Administrator Dashboard
A guide to switching students from one classroom to another on the Administrator Dashboard.
Written by
Sasha Reiss
Updated over a week ago
Guardian relationships
Written by
Stephanie Blitshtein
Updated this week
How to edit a student's information from the Administrator Dashboard
A guide to updating a student's information as an administrator.
Written by
Sasha Reiss
Updated over a week ago
Assigning Teachers to Multiple Classrooms
How to use the administrator dashboard to assign a teacher to more than one classroom
Written by
Daniel Andrews
Updated over a week ago
Adding multiple students to a school
Bulk upload students, add a student to an existing family, or add a student to a new family.
Written by
Daniel Andrews
Updated over a week ago
How to add parents or guardians to Playground
A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.
Written by
Daniel Andrews
Updated over a week ago
How to add, edit, or delete staff
Invite your teachers to join your center on Playground
Written by
Sasha Reiss
Updated over a week ago
Changing a classroom name
How administrators can quickly change a classroom's name
Written by
Daniel Andrews
Updated over a week ago
Staff Hours
Staff Clock-In/Out Settings on the Administrator Dashboard
Enabling and disabling the clock-in/out options for teachers
Written by
Daniel Andrews
Updated over a week ago
Editing Staff Time Sheets
How to edit a staff member's time sheet to modify their logged times in and out.
Written by
Daniel Andrews
Updated over a week ago
Enrollment
Board options in the enrollment funnel
Choose the information you'd like to see on an applicant's card in the enrollment funnel.
Written by
Stephanie Blitshtein
Updated this week
How to accept a student through the enrollment flow
Written by
Stephanie Blitshtein
Updated over a week ago
How to create your enrollment listing
Written by
Stephanie Blitshtein
Updated this week
Adding programs to your enrollment listing
Add additional programs that a family can register for when applying to your center.
Written by
Stephanie Blitshtein
Updated over a week ago
Adding additional documents to your enrollment listing
Select documents that guardians must complete prior to submitting an application to your center.
Written by
Stephanie Blitshtein
Updated over a week ago
How to edit an Enrollment listing
Editing an enrollment listing for administrators
Written by
Daniel Andrews
Updated over a week ago
Create an Enrollment listing for your center
A tutorial for administrators to create a listing where families can complete the application process online
Written by
Daniel Andrews
Updated over a week ago
Enrollment Email Templates
Written by
Stephanie Blitshtein
Updated over a week ago
Sharing Your Enrollment Listing Link
Giving families direct access to your center's enrollment page
Written by
Daniel Andrews
Updated over a week ago
Managing the Enrollment funnel
How to manage applications once they've been submitted.
Written by
Daniel Andrews
Updated this week