All Collections
For Administrators
Help topics that apply to administrators and the Administrator Dashboard
Submitting feedback or a feature request
Event viewing options on Playground calendar
Details per-student on eating posts
Add multiple student schedules for one day
Drop-in care program
Add student schedule for one week
Add student schedule
Financial Management & Consulting application - Iowa
Resources
Merge siblings into one family
Homeroom and Current classroom views
Admin Dashboard Walkthrough
Create a new document
Welcome to Playground
Playground glossary
Prepare for the first day of school
First day of school
Onboarding FAQ
Getting started with Billing
Introduction letter for parents
Iowa Home Child Care Onboarding
Add a center
Adding events on Playground calendar
How to add taxpayer identification number
Administrator App Walkthrough Video
How to set up multiple Playground accounts for one person
Food program management FAQ
Procare migration
How to add a class
Procare Staff Roster Download
Brightwheel migration
Onboarding guide
Creating a Playground school
How to set up a program
Enterprise accounts
In-Home Onboarding Resources
Sandbox migration
Add multiple students manually
Adding multiple students
Upload multiple students via roster
Switching from a center admin to an enterprise admin
What resets in my dashboard each day?
Remove an absence
How to schedule a future class change
How to schedule a future inactive date
Mark a classroom inactive
Edit an absence
View the students enrolled in a program
Add sibling
Contactless check-in/out
Add a missing program check-in
Enroll students into a program
Enroll a single student into a program
Inactive students
Delete student
Bulk mark students inactive
Bulk mark students active
Edit program times
Delete a program check-in
Changes dashboard
Check in on the Admin Dashboard
Print the center's QR code
QR code check in and out
Uploading CCA Attendance
Add absence on website
Program check-in on web
Signatures required for drop-off and pick-up
How to edit a wellness check
How to add a single student
Preparing for the last day of school
How to view carpools at your center
Add a missing check-in or out for a student
Add missing attendance on admin dashboard
Mark a student inactive
Immunizations
Viewing current classroom ratios
Edit student attendance records
How to enable, complete, and run reports on daily wellness checks
Classroom ratios
Regenerate your QR code
Transition students
Classroom transition log
Nap checks
See a family's charges from the Admin Dashboard
Switching to Payments Plus
Billing: Add Charges
Send overdue reminder
Calculations in amount fields
Changing a billing plan in the middle of the year
Delete a credit
Balance adjustments
Recurring program charges through enrollment
How to bill by the day, hour, or minute
Charge new students immediately after acceptance
Why SSN and personal information is required for Stripe
Split family
Fee Approvals
Charging multiple students or siblings at one time
Charging a guardian's payment method
Enabling mandatory autopay for guardians
Overages
Change a student's billing frequency
Edit student billing frequencies in bulk
Enterprise-level billing
Adding a new parent payment card from the Administrator dashboard
How to refund a guardian
Payment Settings
Amount unposted
Payouts
Request autopay from guardians
Accepting payments
Add a guardian's credit card to their account
Schedule a payment
Save as a new item on statement while making a payment
Disable autopay
Subsidies
Generate a statement or invoice for families
Subsidies FAQ
CACFP
Set payout dates
Meal items
Record an offline expense
Edit an expense
View failed payments
Saved discount
Optimize payout days
Guardian payment methods
Check deposits report
Mark a check payment as deposited
Payment update history
How to Enable ACH on Stripe
Autopay failure
Transaction fees
Payments overview for administrators
How to add or edit a discount
How to apply a discount when creating charges
How to fix an incorrect charge
How to record an offline payment
How to apply a credit
Edit or delete a saved charge template
How to edit a payment plan
How to edit a one-time charge
How to create charges
How to create a one-time charge
Setting up payments for your school
Late fee charges for overdue payments
Edit a Document
Connect a form field
Preview a document
Document recipients
Send document to parents
Complete a document on behalf of a guardian
View only documents for parents
Forms
Download paperwork responses
Iowa Templated Documents
Upload a file for a student
How to add an attachment to a post on feed
Document settings
Document sharing and hidden settings
Introduction to paperwork for administrators
File Requests
How to view and download completed documents
Resend a document to parents
Overdue paperwork notifications
Hide paperwork
Enterprise-level paperwork
How to accept a student through the enrollment flow
Board options in the enrollment funnel
Enrollment FAQ
How to delete a student from the dropped column of the enrollment funnel
View a completed application
Parent-view of enrolling to a listing
Enrollment forms
Turn off automatic emails sent through enrollment
Center details
Enrollment plans
Enrollment additional charges
Cannot accept students via enrollment
Plan groups
Delete a plan grouping
Set up re-enrollment
Set up summer camp enrollment
How to make discounts on enrollment
How to disable a student
Admin only comments in Playground
Edit the plan a student enrolled in
Add programs/add-ons to a student's enrollment application prior to acceptance
Add programs/add-ons to a student's enrollment application after acceptance
Export enrollment listing data
Programs through enrollment listings
Edit a student's enrollment
Add documents to your enrollment listing
How to edit an enrollment listing
Create an enrollment listing for your center
Enrollment email templates
Sharing your enrollment listing link
Managing the Enrollment funnel
Bulk enrolling students into programs
Conditional questions on forms
Edit a staff member's information
Email Settings
Starting a group chat with parents, classrooms, and programs
Guardian details page
How to schedule two times in one day
Schedule absence on web
Add staff schedule for the week
Delete a saved account from your app
How to print a form
How to remove a saved login from the Playground mobile app
Blended families
Customize the student profile
Delete staff
Filter students
Active vs. inactive
Invite guardians to Playground
Adding an existing guardian to another student's account
Switch Accounts
How to disable a staff member's account
How to check your app version number
Guardian relationships
Add a recurring staff schedule
Assign multiple students to a new class
Add a recurring student schedule
How to edit a student's information from the Administrator Dashboard
Assigning Teachers to Multiple Classrooms
How to add parents or guardians to Playground
Add staff
Change a classroom name
Staff Roles
Email subscription management
How to add a receipt to an expense from the dashboard
How to add custom expense categories
Create multiple expenses from one receipt
Expenses Report
Manage your cards on the Playground dashboard
How to view your expenses on the Playground app
How to set spending limits on your Playground card
How to deposit money to your balance
Managing balance and funds on Playground
How to track spending on Playground dashboard
How to add and create a card on Playground
Getting started with expense management
Add expense receipts via the mobile app
Time Space Percentage
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