For Administrators

How to edit an Enrollment listing

Editing an enrollment listing for administrators

Written by Evan Dobkin
Updated over a week ago

How to create an Enrollment listing for your center

A tutorial for administrators to create a listing where families can complete the enrollment process online

Written by Evan Dobkin
Updated over a week ago

How to add a class

Add a classroom to the Admin Dashboard

Written by Stephanie Blitshtein
Updated over a week ago

Setting students' schedules

How to apply a schedule for an individual student or a group of students

Written by Evan Dobkin
Updated over a week ago

Step-by-step self-onboarding for administrators

A detailed guide for setting up your center in the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

Creating a Playground school

How to create a new Playground school

Written by Daniel Andrews
Updated over a week ago

How to set up a Program

Learn how to create a program using the Administrator Dashboard

Written by Josh Andrews
Updated over a week ago

Managing student schedules in the Administrator dashboard

Creating and managing student schedules

Written by Evan Dobkin
Updated over a week ago

Phasing out the Families tab

A guide to where to find and how to use the features that have been relocated from the Families tab.

Written by Sasha Reiss
Updated over a week ago

How to lock a student from getting checked in

What it means to lock a student, how to lock & unlock students, what it looks like for teachers, and more.

Written by Sasha Reiss
Updated over a week ago

Viewing current classroom ratios

How administrators can see their current classroom ratio numbers

Written by Evan Dobkin
Updated over a week ago

Editing a student attendance record

Editing a student's attendance record check-in/out times

Written by Evan Dobkin
Updated over a week ago

How to enable, complete, and run reports on daily wellness checks

Ensure your school's safety with daily health surveys for you and your staff members.

Written by Daniel Andrews
Updated over a week ago

See a family's charges from the Admin Dashboard

View an entire family's charges from the Admin Dashboard.

Written by Stephanie Blitshtein
Updated over a week ago

Charging multiple students or siblings at one time

How to charge multiple students, the same amount, at one time.

Written by Stephanie Blitshtein
Updated over a week ago

Enabling mandatory autopay for guardians

Ensuring payments are made when a guardian adds a credit/debit card/ACH for autopay

Written by Evan Dobkin
Updated over a week ago

Set up student overage billing

Ensure parents are automatically billed when students remain past their scheduled time.

Written by Evan Dobkin
Updated over a week ago

Adding a new parent payment card from the Administrator dashboard

How to manually add a credit or debit card to a student's record

Written by Evan Dobkin
Updated over a week ago

How to Enable ACH on Stripe

Learn how to enable ACH through Stripe to collect ACH payments

Written by Josh Andrews
Updated over a week ago

Transaction fees

An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.

Written by Sasha Reiss
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.

Written by Sasha Reiss
Updated over a week ago

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.

Written by Sasha Reiss
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.

Written by Sasha Reiss
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.

Written by Sasha Reiss
Updated over a week ago

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.

Written by Sasha Reiss
Updated over a week ago

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.

Written by Sasha Reiss
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.

Written by Sasha Reiss
Updated over a week ago

How to create a payment plan

A guide to how payment plans work and how to create one on the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student balance.

Written by Sasha Reiss
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground

Written by Daniel Andrews
Updated over a week ago

Introduction to Documents for administrators

A guide to Playground's Documents features

Written by Sasha Reiss
Updated over a week ago

How to Upload a Document Request Template

Let families upload their own documents

Written by Stephanie Blitshtein
Updated over a week ago

How to view and download completed documents from the Administrator Dashboard

A guide to viewing documents that have been completed by parents on behalf of their children.

Written by Sasha Reiss
Updated over a week ago

Resending a Document to Parents

How to resend the link to an already-created document by email

Written by Evan Dobkin
Updated over a week ago

How to create an attendance signature report

A guide to creating and adjusting a dynamic attendance signature report for licensing.

Written by Sasha Reiss
Updated over a week ago

Running program reports and editing program times

How to see how much time a student has spent in a program and how to make changes to that time

Written by Sasha Reiss
Updated over a week ago

Generating Contacts/Guardian Reports

How to generate a report showing contacts/guardians.

Written by Evan Dobkin
Updated over a week ago

How to create an announcement from the Administrator Dashboard

A guide to creating an announcement from the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

Control who can start conversations using Playground's Chat

Choose which staff members and parents can start a new conversation with each other.

Written by Sasha Reiss
Updated over a week ago

How to disable a Staff member's account

Restricting a staff member's account without deleting it

Written by Evan Dobkin
Updated over a week ago

How to switch one or more students between classes on the Administrator Dashboard

A guide to switching students from one classroom to another on the Administrator Dashboard.

Written by Sasha Reiss
Updated over a week ago

How to edit a student's information from the Administrator Dashboard

A guide to updating a student's information as an administrator.

Written by Sasha Reiss
Updated over a week ago

How to invite one or more parents or guardians to join your center on Playground

A guide that outlines five methods for inviting parents and guardians to activate their accounts with Playground.

Written by Sasha Reiss
Updated over a week ago

Assigning Teachers to Multiple Classrooms

How to use the administrator dashboard to assign a teacher to more than one classroom

Written by Evan Dobkin
Updated over a week ago

Adding a student or multiple students to a school

Bulk upload students, add a student to an existing family, or add a student to a new family.

Written by Daniel Andrews
Updated over a week ago

How to add parents or guardians to Playground

A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.

Written by Daniel Andrews
Updated over a week ago

How to add, edit, or delete staff

Invite your teachers to join your center on Playground

Written by Sasha Reiss
Updated over a week ago

Changing a classroom name

How administrators can quickly change a classroom's name

Written by Evan Dobkin
Updated over a week ago

Staff Clock-In/Out Settings on the Administrator Dashboard

Enabling and disabling the clock-in/out options for teachers

Written by Evan Dobkin
Updated over a week ago

Editing Staff Time Sheets

How to edit a staff member's time sheet to modify their logged times in and out.

Written by Evan Dobkin
Updated over a week ago

Enrollment Email Templates

Written by Stephanie Blitshtein
Updated over a week ago

Sharing Your Enrollment Listing Link

Giving families direct access to your center's enrollment page

Written by Evan Dobkin
Updated over a week ago

Managing the Enrollment dashboard

How to manage applications via waitlist, partially accepted, accepted, and rejected statuses.

Written by Evan Dobkin
Updated over a week ago