For Administrators

Help topics that apply to administrators and the Administrator Dashboard

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88 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other
Getting started

Welcome to Playground

Bookmark this page to refer back to as you set up your Admin Dashboard.
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Written by Stephanie Blitshtein
Updated over a week ago

Admin Dashboard Walkthrough

A general overview of our Admin Dashboard.
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Written by Stephanie Blitshtein
Updated over a week ago

How to set up documents

Set up and manage fillable PDF documents on the Paperwork tab
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Written by Stephanie Blitshtein
Updated today

Administrator App Walkthrough Video

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Written by Stephanie Blitshtein
Updated over a week ago

How to set up multiple Playground accounts for one person

If an individual is both a staff member and parent, you'll be able to link their accounts to one username and password.
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Written by Stephanie Blitshtein
Updated over a week ago

Procare Roster Upload

Export your Procare data and upload it into Playground.
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Written by Stephanie Blitshtein
Updated over a week ago

Procare Staff Roster Download

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Written by Stephanie Blitshtein
Updated over a week ago

How to add a class

Add a classroom to the Admin Dashboard
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Written by Stephanie Blitshtein
Updated over a week ago

Setting students' schedules

How to apply a schedule for an individual student or a group of students
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Written by Daniel Andrews
Updated over a week ago

Step-by-step self-onboarding for administrators

A detailed guide for setting up your center in the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

Creating a Playground school

How to create a new Playground school
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Written by Daniel Andrews
Updated over a week ago

How to set up a Program

Learn how to create a program using the Administrator Dashboard
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Written by Josh Andrews
Updated over a week ago
Attendance and checks

Mark a classroom inactive

Mark a classroom as inactive if it is not currently being used
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Written by Stephanie Blitshtein
Updated over a week ago

How to schedule a future class change

Schedule an automatic future classroom change for a student
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Written by Stephanie Blitshtein
Updated over a week ago

How to schedule a future inactive date

Mark a student inactive in advance of their last day at your center
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Written by Stephanie Blitshtein
Updated over a week ago

Remove an absence

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Written by Stephanie Blitshtein
Updated over a week ago

How to add a single student

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Written by Stephanie Blitshtein
Updated over a week ago

How to edit a wellness check

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Written by Stephanie Blitshtein
Updated over a week ago

Preparing for the last day of school

Follow this guide to end the school year off strong!
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Written by Stephanie Blitshtein
Updated over a week ago

Mark a student as inactive

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Written by Stephanie Blitshtein
Updated over a week ago

Immunizations

Track your students immunizations and vaccine records on the Student profile.
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Written by Stephanie Blitshtein
Updated over a week ago

Viewing current classroom ratios

How administrators can see their current classroom ratio numbers
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Written by Daniel Andrews
Updated over a week ago

Editing a student attendance record

Editing a student's attendance record check-in/out times
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Written by Daniel Andrews
Updated over a week ago

How to enable, complete, and run reports on daily wellness checks

Ensure your school's safety with daily health surveys for you and your staff members.
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Written by Daniel Andrews
Updated over a week ago
Payments

Adding a new parent payment card from the Administrator dashboard

How to manually add a credit or debit card to a student's record
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Written by Daniel Andrews
Updated over a week ago

How to refund a guardian

Refund a parent or guardian for a payment they've made.
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Written by Stephanie Blitshtein
Updated over a week ago

How to Enable ACH on Stripe

Learn how to enable ACH through Stripe to collect ACH payments
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Written by Josh Andrews
Updated over a week ago

Transaction fees

An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.
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Written by Sasha Reiss
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.
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Written by Sasha Reiss
Updated over a week ago

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.
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Written by Sasha Reiss
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.
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Written by Sasha Reiss
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.
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Written by Sasha Reiss
Updated over a week ago

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.
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Written by Sasha Reiss
Updated today

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.
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Written by Sasha Reiss
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.
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Written by Sasha Reiss
Updated over a week ago

How to create charges

Using recurring charges allows you to automate weekly, bi-weekly, or monthly charges to your guardians.
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Written by Sasha Reiss
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student's balance.
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Written by Sasha Reiss
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground
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Written by Daniel Andrews
Updated over a week ago
User management

Switch Accounts

Switch between different views of Playground if you're signed up using one email
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Written by Stephanie Blitshtein
Updated over a week ago

How to disable a Staff member's account

Restricting a staff member's account without deleting it
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Written by Daniel Andrews
Updated over a week ago

How to switch one or more students between classes on the Administrator Dashboard

A guide to switching students from one classroom to another on the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

Guardian relationships

Stephanie Blitshtein avatar
Written by Stephanie Blitshtein
Updated this week

How to edit a student's information from the Administrator Dashboard

A guide to updating a student's information as an administrator.
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Written by Sasha Reiss
Updated over a week ago

Assigning Teachers to Multiple Classrooms

How to use the administrator dashboard to assign a teacher to more than one classroom
Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago

Adding multiple students to a school

Bulk upload students, add a student to an existing family, or add a student to a new family.
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Written by Daniel Andrews
Updated over a week ago

How to add parents or guardians to Playground

A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.
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Written by Daniel Andrews
Updated over a week ago

How to add, edit, or delete staff

Invite your teachers to join your center on Playground
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Written by Sasha Reiss
Updated over a week ago

Changing a classroom name

How administrators can quickly change a classroom's name
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Written by Daniel Andrews
Updated over a week ago