For Administrators

Help topics that apply to administrators and the Administrator Dashboard

Sasha Reiss avatar Josh Andrews avatar Daniel Andrews avatar +1
24 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other
Payments

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.
Mari Herrema avatar
Written by Mari Herrema
Updated this week

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to create a payment plan

A guide to how payment plans work and how to create one on the Administrator Dashboard.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student balance.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.
Mari Herrema avatar
Written by Mari Herrema
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground
Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago