For Administrators

Help topics that apply to administrators and the Administrator Dashboard

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42 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other
Payments

How to Enable ACH on Stripe

Learn how to enable ACH through Stripe to collect ACH payments
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Written by Josh Andrews
Updated over a week ago

Transaction fees

An explanation of the transaction fees that apply to payments collected by credit, debit, or ACH through Playground's Payments feature.
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Written by Sasha Reiss
Updated over a week ago

Payments overview for administrators

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.
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Written by Sasha Reiss
Updated over a week ago

How to add or edit a discount

A guide to adding or editing discounts on one-time charges or payment plans invoiced to a student balance.
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Written by Sasha Reiss
Updated over a week ago

How to apply a discount

A guide to applying discounts on one-time charges or payment plans invoiced to a student balance.
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Written by Sasha Reiss
Updated over a week ago

How to fix an incorrect charge

A primer on three different methods to fixing an invoiced charge, and why we don't recommend deleting charges.
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Written by Sasha Reiss
Updated over a week ago

How to record an offline payment

A guide to recording payments that aren't processed by debit, credit, or ACH through Playground's Payments feature.
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Written by Sasha Reiss
Updated over a week ago

How to apply a credit

A guide to applying a credit to a student balance from the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to edit or delete a saved charge template

Manage saved charge templates from the Billing Overview page on the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to edit a payment plan

A guide to editing a payment plan that has been invoiced to a student.
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Written by Sasha Reiss
Updated over a week ago

How to edit a one-time charge

A guide to editing a one-time charge that has been invoiced to a student.
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Written by Sasha Reiss
Updated over a week ago

How to create a payment plan

A guide to how payment plans work and how to create one on the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to create a one-time charge

Through the administrator dashboard, create a one-time charge to add to a student balance.
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Written by Sasha Reiss
Updated over a week ago

Setting up payments for your school

Verify your business with Stripe to start collecting payments on Playground
Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago
User management

How to switch one or more students between classes on the Administrator Dashboard

A guide to switching students from one classroom to another on the Administrator Dashboard.
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Written by Sasha Reiss
Updated over a week ago

How to edit a student's information from the Administrator Dashboard

A guide to updating a student's information as an administrator.
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Written by Sasha Reiss
Updated over a week ago

How to invite one or more parents or guardians to join your center on Playground

A guide that outlines five methods for inviting parents and guardians to activate their accounts with Playground.
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Written by Sasha Reiss
Updated over a week ago

Assigning Teachers to Multiple Classrooms

How to use the administrator dashboard to assign a teacher to more than one classroom
Evan Dobkin avatar
Written by Evan Dobkin
Updated over a week ago

Adding a student or multiple students to a school

Bulk upload students, add a student to an existing family, or add a student to a new family.
Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago

How to add parents or guardians to Playground

A guide to adding parents of new students and existing students to Playground through the Administrator Dashboard.
Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago

How to add, edit, or delete staff

Invite your teachers to join your center on Playground
Sasha Reiss avatar
Written by Sasha Reiss
Updated over a week ago

Changing a classroom name

How administrators can quickly change a classroom's name
Evan Dobkin avatar
Written by Evan Dobkin
Updated over a week ago