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Billing Overview

Learn about billing processes for administrators

Courtney Ambielli avatar
Written by Courtney Ambielli
Updated over 2 months ago

This section provides a comprehensive guide for administrators on managing billing within Playground. Administrators will learn about the key features of the billing system, including how to set up billing items and create billing plans tailored to their center's needs.

You'll discover how to track payments, generate invoices, and monitor revenue streams efficiently. The overview will also cover the integration with Stripe for processing online payments, ensuring a seamless financial experience for both the center and families.

Additionally, we’ll highlight best practices for managing subsidy tracking, handling one-time charges, and maintaining accurate financial records. This guide aims to equip you with the knowledge and tools necessary to streamline your billing processes and enhance financial oversight for your organization.


Get started with Stripe

🚨Our partnership with Stripe integrates seamlessly into the Playground billing section. Without completing this step, you won’t have access to key features like creating invoices, subsidy tracking, and more. If you’ve opted to use Playground for bookkeeping only, it's crucial to complete this step to ensure full access to all billing functionalities.

To accept online payments through Playground, first connect a deposit account for family payments. You'll also need to verify your business with Stripe, our payment processor, before using the Payments feature.


Set up your settings

Playground's goal is to help you get paid on time every time. The first step to accepting online payments is ensuring your payment settings are properly configured - giving you maximum control over your billing process. Reviewing your settings before you start invoicing families and collecting payments is crucial. The article below explains each available Payment Setting in your admin dashboard.


Create Invoices & Adjusting Invoices

Playground Billing ensures you get paid on time, every time. At its core, billing items drive the system, forming the foundation of your billing plans. These items can be set to automatically bill on a weekly, bi-weekly, semi-monthly, or monthly schedule, or used for one-time charges as needed.


Subsidy Tracking

As a childcare provider, managing subsidy payments from state, federal, or local agencies requires a different approach than handling private payments from families. With Playground, we simplify the process for you. Our platform makes it easy to manage and track third-party agency payments, ensuring you can account for all your revenue streams and keep your finances organized effortlessly.


Reporting & Accounting

As a billing administrator, you can effortlessly track and generate reports on all payment data within Playground. The article below will help you navigate to the reports and understand the functionality of each one available to you.


Additional resources

Below are some articles that will help you get started with our Payments feature. You can always find these and other related articles in the "For Administrators" collection in our Help Center, under the "Payments" section heading.

Additional features

💡 We understand that comprehensive and flexible payment options are important to your center, and that not every question can be perfectly answered in an article. If you're unable to find an article that addresses your needs, please reach out to us through the support chat function on our website or mobile app, or email us at [email protected].

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