To start collecting tuition or other payments through Playground, you will first have to verify onboard your business with Stripe, our payments processor.

Your first step is to message your point of contact at Playground or [email protected] to let them know we should enable payments for your school. Once this is done, you should see a new tab on the Playground dashboard menu called "Billing."

Click on the "Overview" button on the submenu, where you will see a prompt to get started.

Press "Get Started" and you will be taken to a short form to enter some basic location data about your school's business location.

Once you fill this form out, you will be prompted to head to Stripe to finish the onboarding on their end. You can start the process by pressing "Take me there."

You will be navigated to a Stripe page to enter your and your center's information. They legally need to collect this data for AML (anti money laundering) and KYC (know your customer) laws. You can read more here. You will need to complete this onboarding with Stripe in order to process any payments.

You will be prompted to create an account with Stripe. Please remember your username and password as this is how you will connect your bank account to pay out funds to your bank account.

Some pieces of information you should have handy while going through the Stripe verification process:

⁃ Billing address

⁃ Business address

⁃ Business type (LLC / private corp, etc)

⁃ Contact info for lead contact including SSN

⁃ Banking + routing numbers

Additionally, if at any time you close the window or do not finish your onboarding, you can sign back in on stripe.com and finish your onboarding by pressing "Activate your account" on the top left sidebar once you've logged in.

If at any point you are unsure of how to proceed or need any assistance with filling out forms or have any questions regarding the process, feel free to reach out directly to our CEO by email at [email protected] or call him directly at 310-424-8136.

Did this answer your question?