Setting up autopay allows Playground to automatically charge your outstanding balance to your credit, debit, or bank account. These charges are applied on a weekly or monthly basis based on the billing cycle that your center chooses. In order to set up autopay, you first need to add at least one payment method to your account.
How to set up autopay
From the Home screen, click on the menu icon in the top left corner and tap "Payments" to reach the Payments Portal screen. Tap on "Autopay Disabled" to reach the Manage Autopay screen and then tap "Enable autopay."
You'll be brought to the Manage Autopay settings screen. Tap on "Max Autopay Amount" to reach the Choose Max Amount screen. By default, the Statement balance will be selected to be paid every billing cycle. You can enter an Other amount to be auto-drafted as an alternative to the Statement balance. Tap "Done" on the upper right of the screen to save your choice and return to the Manage Autopay screen.
Tap on "Payment Method" to reach the Choose Payment Method screen and select the method you'd like to use for autopay. Then tap "Done" on the upper right of the screen to save your choice and return to the Manage Autopay screen.
The Manage Autopay screen will also display, under "Autopay schedule," the frequency of payments (determined by your center's billing cycle) and when the next payment will occur.
Now, when you return to the Payment Portal screen, you'll see "Autopay Enabled" with a description showing when the next scheduled payment will be made. If you want to disable autopay, tap on "Autopay Enabled" to reach the Manage Autopay screen and then tap "Disable autopay."
If you have an outstanding balance when enabling autopay, you'll be asked if you want to pay the overdue balance immediately. If you select "Not right now", the overdue amount + any current balance due on the next billing cycle will be auto-drafted from the default payment method.