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Request Materials from Guardians

Learn how admins can use the Chat, Feed and Newsletters to request materials from Guardians.

Written by Amanda Galluzzo

When you need information or materials from Guardians, Playground can help make and collect those requests via the Chat and Feed.



Utilize Chat for Single Family Requests

If you need to request materials from one family, Chat is the best option. With Chat, you can send an in-app message to a set of chosen guardians. Any Guardian you include in the Chat will be able to respond and include attachments.

🚨 If you add Guardians of multiple children to a chat, they will all be able to see your message and other Guardians' responses. If you're requesting any sensitive information, make sure that you're only chatting with one family.

For more information on creating, managing and sending Chats, click here.



Make a Feed Announcement

Feed Announcements are the easiest way to request materials from multiple families, and you can send these announcements via in-app notifications, emails and/or SMS messages.

  1. Navigate to the Feed tab and enter your message in the text box.

  2. Click Select recipients to select who you want to send the announcement to.

  3. After selecting your recipients, you will have the option to change how you want to notify families.

  4. Click Post to share your announcement with families.

Click here for more information on feed posts.



Create a Family Newsletter

Newsletters are a great way to communicate to families and promote upcoming activities. If you need to request materials from your Guardians in your Newsletters, you can enable permissions for them to reply to your newsletters via email.

To learn more about creating and sending Newsletters, click here.

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