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Contextual Post Replies

Learn how to send a private response to a post or announcement using Chat

Emma Doale avatar
Written by Emma Doale
Updated over a month ago

Contextual Post Replies make it easy to engage in private, meaningful conversations directly from the Feed in Playground. Whether you're asking a follow-up question, sharing feedback, or seeking clarification on an announcement, replies let you communicate directly with the original poster, without notifying the whole group. This feature keeps conversations relevant and personal while streamlining communication across your school or program.

How Replies Work

When you reply to a post or announcement in Playground, your message is sent privately to the person who created it. This is a great way to ask questions, share feedback, or follow up—without notifying the entire group. You can reply to announcements, updates, or messages shared by your team, school, or program directly from the Feed.


What Happens When You Reply

When you click the Reply icon on a post or announcement, a private Chat window will open with the original poster—your message will be sent directly to them and won’t appear on the post itself.

  1. Replies are private and only visible to the post’s author

  2. This feature is available on both the Playground website and the mobile app

  3. The original poster will receive a Chat notification with your message

💡 TIP: Use replies to ask questions or follow up privately without starting a new group chat or thread


On the Web

What’s New

  1. Reply directly to any post or announcement

  2. Replies are sent privately through Chat to the post’s author—they won’t appear under the post

  3. Posts support rich previews, including all types of media attachments

How to Reply

  1. Navigate to the Feed in Playground from the dashboard.

  2. Scroll to find the post or announcement you want to reply to.

  3. Click the Reply icon on the post.

(Add new phone)

  • A private chat window will open with the post’s author—type and send your message.


On the Mobile App

What’s New

All reply features are fully supported on mobile, making it easy to stay connected on the go. Post previews display media beautifully and are compatible with all post formats, ensuring a consistent and engaging experience. When you tap on a post preview, you’ll be taken directly to the full post, allowing for quick and seamless navigation.

How to Reply

  1. Open the Playground mobile app and navigate to the Feed.

  2. Scroll to the post or announcement you want to reply to.

  3. Tap the Reply icon on the post.

  4. A private chat with the original poster will open—type and send your reply.

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