The Orders tab serves as a running record of all listing purchases made by guardians on your platform. Each order displays key details at a glance, and admins can click into any individual order to view a more detailed breakdown of that specific transaction.
🚨 Listings is a newer feature that isn't included in all Playground accounts. If you'd like to learn more or find out if it's available for your account, reach out to your account manager.
What You'll Find in the Orders Tab
The Orders tab automatically logs every listing purchase made on your platform. Each row represents a single order and displays the following information:
Date: The date the order was placed.
Guardian : The name of the guardian who made the purchase.
Item(s) : The listing that was purchased.
Discount : Any discount that was applied to the order.
Paid at Checkout : The amount the guardian paid at the time of purchase.
Recurring Amount : Any recurring fees associated with the listing.
You can use the search bar at the top of the tab to look up a specific order or guardian quickly.
Viewing Order Details
While no changes can be made from the Orders tab, you can view a full breakdown of any individual order.
Click the three dots next to the order you want to review.
Select View.
This opens the Order Summary, which includes:
Order details: The guardian's name, the date the order was placed, and the payment method used.
Items: A breakdown of each student and the specific listing they were signed up for, including session dates and days of the week.
Payment: A summary of recurring fees, any applicable registration fees, the total amount due, and what has been paid so far.
From the Order Summary, you can also click on a student's name to go directly to their profile.