As an Enterprise Admin, you can add and invite staff across any of the locations you manage. This guide walks through how to set up staff accounts and get your team access to the right locations in Playground.
Adding Enterprise Administrators
If you have an enterprise account in Playground and are looking to add an enterprise admin, the process is a little different. To add enterprise admins, follow the steps below:
From your Enterprise Dashboard, select the Staff tab towards the left of your screen.
If you are not currently clicked into your Enterprise Dashboard, you should see the option to Return to dashboard towards the top of your screen.
Once you are clicked into your Staff tab, select the blue Add user button in the top right-hand corner of your screen.
Fill in the Name, Email, and Role fields in the Add staff member window. a. If you want Playground to automatically send a sign-up link to the new staff member, check the Send invite email on creation checkbox before saving.
Click Save
If you did not use the Send invite email on creation option, click the three dots next to the staff member's name and select Send invite to email the sign-up link directly to them, or select Copy sign up link to copy the link to your clipboard and send it to them manually. Sign-up links expire after 7 days and will need to be resent if the staff member has not used them in time.
🚨 When setting up an Enterprise account, you have to use an email that isn’t being used anywhere else in Playground. It must be a completely unique email. If the email you want is already tied to another account, you’ll need to change it on that account or delete the old account before using it for Enterprise.
Edit a Staff Member
Change a Staff Member's Role from the Staff tab:
From your enterprise dashboard, navigate to the Staff tab.
Click the three dots next to the staff member's name and select Edit.
Update the staff member's role and click Save when finished.
Change a Staff Member's Role from Settings:
From your enterprise dashboard, navigate to Settings and select the Roles tab.
Click on the role the staff member is currently assigned to in order to expand it and view the staff members listed under that role.
Click the the three dots next to the staff member's name and select Edit.
Select the new role from the Role dropdown in the Change role window and click Save when finished.
Change a Staff Member's Email
It is not possible to change an Enterprise staff member's email address. If a staff member's email needs to be updated, you will need to delete their account and re-add them with the correct email address. See the Delete a Staff Member section below for steps on how to remove them.
Delete a Staff member
From your enterprise dashboard, navigate to the Staff tab.
Click the three dots next to the staff member's name and select Delete.