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How to send feedback about the Playground App
How to send feedback about the Playground App

A guide for all users to share their feedback about the app with the Playground team.

Daniel Andrews avatar
Written by Daniel Andrews
Updated over a week ago

We love receiving feedback about Playground—in fact, 4 out of every 5 new features come from user requests! Feedback helps us to continuously improve existing Playground features, add new ones, and keep up with how our users want Playground to enable the best child care experiences.

How to send feedback

On the Home screen, tap the "Menu" icon and then select My Account. Under the "Support" section, tap on "Give us feedback" which will launch the default email app on your mobile device.

From here, you can type and send an email as you normally would, including photos or screenshots to add more detail to the feedback being shared. The email will be delivered directly to our Support team who will follow up with you directly to learn more about the request(s).

(Please note: We include some technical details about the device which include the version of Playground currently installed so our team has all the necessary information to support the request.)

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