General help topics that apply to all users—administrators, teachers, and families.
By Josh and 3 others4 authors14 articles
What is Playground?Here for the first time? See how Playground can help; from attendance and billing, to parent engagement and enrollment.
How to sign into the Playground appSign into the app as a parent, teacher, or administrator
How to send feedback about the Playground AppA guide for all users to share their feedback about the app with the Playground team.
How to enable Playground notifications on your deviceTo receive essential information through the Playground App, you must have your notifications turned on.
Contact supportHow to contact Playground live chat support
Filter students on the appUtilize filters to view specific students in your center.
How to use Playground with multiple accountsA guide to creating and switching between multiple Playground accounts.
How to change the default language on the mobile appThe mobile app offers multiple languages under "Language Preferences" in your account settings.
How to enable camera and photo access on the Playground AppTo take, upload, or save photos from Playground, you'll need to give the app permission to access your device's camera and photos.
How to upload/change a profile pictureYou can upload, remove, and change your profile photo on the mobile app.
Using Playground with multiple schools or students in different familiesYou can quickly switch between different families on the Playground app by using our switch account feature
How to reset or change your account passwordA guide to what to do if you forgot your password.
Updating the Playground appUpdate your Playground app to take advantage of new features and improvements