For Everyone

General help topics that apply to all users—administrators, teachers, and parents.

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8 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other

Getting started

What is Playground?

Here for the first time? See how Playground can help; from attendance and billing, to parent engagement and enrollment.

Written by Josh Andrews
Updated over a week ago

How to sign into the Playground app

Sign into the app as a parent, teacher, or administrator

Written by Daniel Andrews
Updated over a week ago

Timelines introduction

All about the basics of our Timeline feature

Written by Josh Andrews
Updated over a week ago

How to enable camera and photo access on the Playground App

To take, upload, or save photos from Playground, you'll need to give the app permission to access your device's camera and photos.

Written by Mari Herrema
Updated this week

How to upload a profile picture

You can upload, remove, and change your profile photo on the mobile app.

Written by Mari Herrema
Updated over a week ago

Using Playground with multiple schools or students in different families

You can quickly switch between different families on the Playground app by using our switch account feature

Written by Daniel Andrews
Updated over a week ago

How to reset or change your account password

What to do if you forgot your password

Written by Sasha Reiss
Updated over a week ago

Updating the Playground app

Update your Playground app to take advantage of new features and improvements

Written by Sasha Reiss
Updated over a week ago