Playground

Josh Andrews

General help topics that apply to all users—administrators, teachers, and parents.

Here for the first time? See how Playground can help; from attendance and billing, to parent engagement and enrollment.

Sign into the app as a parent, teacher, or administrator

A guide for all users to share their feedback about the app with the Playground team.

To receive essential information through the Playground App, you must have your notifications turned on.

How to contact Playground live chat support

Utilize filters to view specific students in your center.

A guide to creating and switching between multiple Playground accounts.

The mobile app offers multiple languages under "Language Preferences" in your account settings.

To take, upload, or save photos from Playground, you'll need to give the app permission to access your device's camera and photos.

You can upload, remove, and change your profile photo on the mobile app.

You can quickly switch between different families on the Playground app by using our switch account feature

A guide to what to do if you forgot your password.

Update your Playground app to take advantage of new features and improvements

How to message parents and staff individually or create group chats

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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