Skip to main content

Book Drop-in Care

How to schedule drop-in care sessions as a family

Written by Sasha Reiss

If your program offers drop-in care, you can view & book available flexible care slots at your convenience. Follow the instructions below to book drop-in care.


Book Drop-in Care

You can view and book available slots for your kid(s). These slots are paid for in advance of care.

📱 You'll need to have a Playground account and be logged into the mobile app in order to book Drop-in care.

  1. In the Playground mobile app, tap the blue View [child name's] Profile button to navigate to your child's profile.

  2. Tap Schedule. This will show you the days & times your child is currently scheduled for care.

  3. Tap Book drop-in care.
    ​

  4. Tap the day(s) you'd like to book care and select the care option you'd like by tapping Add to cart.
    ​

    1. You'll be able to see the name of the drop-in care option along with the pricing structure (if any). You cannot book time if your child already has a schedule in place for the same day & time you are trying to book.
      ​

      1. The button at the bottom shows the number of selected days.
        ​

    2. To remove a drop-in session from your order, tap Remove.

  5. When ready to schedule time and review your order, tap Review booking.

  6. Add Start time and End time.
    ​

    1. You will see the availability for the period of time that you have chosen.
      ​

    2. If your drop-in care is billed with a flat rate per day, you'll pay the same price regardless of how many hours you select.
      ​

    3. If your drop-in care is billed with a flat rate per hour, you'll pay a price based on the number of hours you select. In some cases, there may be a minimum number of hours required to book.

  7. Add or select your preferred payment method.

  8. After reviewing your order, tap Reserve & pay to book your drop-in care slots.


FAQs

Can I book drop-in care on the web version of Playground?

No, drop-in care must be booked on the mobile version of Playground.

Why don't I see any drop-in care availability?

If you don't see any drop-in availability, your school may not offer it. Reach out to them to confirm. They may still need to add the availability on their end.

Did this answer your question?