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Create and Manage Carpools with other Families
Create and Manage Carpools with other Families

Let your center know another family is allowed to pick up or drop off your student by creating a carpool

Adrian Ruiz avatar
Written by Adrian Ruiz
Updated over 5 months ago

Creating a carpool informs the center that another family is authorized to pick up your student which helps keep the attendance records updated correctly and efficiently. You will still receive notifications for check-in and check-out of your student so you're always up to date!

🚨 Administrators will need to enable the carpool feature at the center before you can create a carpool. If you do not see the carpool option on your mobile application, please contact your administrator(s).


Creating a carpool

Once a carpool is created and accepted by the other family, both families will be authorized to sign the student(s) in and out.

  1. Log in to the Playground mobile app

  2. Tap on the three horizontal lines on the top-left of your screen

  3. Tap on Carpools

  4. Tap on the + plus sign on the top-right of your screen or on Create carpool in blue at the bottom of the screen to create a new carpool

  5. Select your student(s)

    1. Single students are selected by default

  6. Tap on No students yet to authorize a family

    1. Use the search bar to search for the family you wish to authorize

    2. Tap on the bubble with a check next to their entry to select them

    3. Tap Done on the top-right of your screen to confirm the family or families

      1. You can add another family later by tapping on Add another

  7. Tap on Start date

    1. Select a date from the calendar for the first day of the carpool

    2. Tap Submit to confirm

  8. Tap Repeat

    1. Never - a one-time carpool

    2. Daily - repeats this carpool every day

    3. Weekly - repeats on the day of the week selected on Start date

  9. Tap Create carpool to confirm

  10. The carpool will activate once all families you've selected accept the carpool invitation


Delete a created carpool

When a carpool is deleted, the other family will no longer be authorized to check your student(s) in or out.

  1. Log in to the Playground mobile app

  2. Tap on the three horizontal lines on the top-left of your screen

  3. Tap on Carpools

  4. Tap on the ellipsis(. . .) next to the carpool

  5. Tap on Delete carpool in red

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