The On my way queue is a feature that will allow you to notify the center's admins and staff on when they can expect your arrival for pick up and drop off. The On my way queue will help speed up the check in and out process as staff will be able to have your student ready by the time you arrive!
🚨 Administrators will need to enable the On my way queue at the center before you can utilize this feature. If you do not see the Notify staff I'm on my way option on your mobile application, please contact your administrator(s).
Share your ETA with your program
Upon logging into the mobile app, tap on Notify staff I'm on my way above the Feed
Select your student(s)
Single students will be selected by default
Select the ETA that best matches your arrival time
Optionally enter a note to add context to your arrival time
Tap on Notify School to confirm your ETA
Managing your ETA as a family
Update Your ETA & Let the Program Know You've Arrived
From your Feed, tap Update ETA next to your expected arrival time.
A menu will appear. Tap Update ETA.
Select a new, applicable ETA.
Tapping Here now lets the program know you've arrived.
Tap Notify school to confirm.
Remove your ETA
From your Feed, tap Update ETA next to your expected arrival time.
A menu will appear. Tap Remove ETA.
