Once billing plans are created, posted, and paid for, Playground makes it easy to track collections & see exactly how much was paid, when it was paid, and what was paid for. There are different views to see how much has been collected in total and per student.
Credit Transactions
The credit transactions view on the Transactions tab, shows billing administrators a breakdown of payment collections.
While the Statements tab is helpful for tracking student balances, the Transactions tab is helpful for seeing all transactions that have occurred, including disputed, failed, and refunded payments.
Under Credits, aggregated stats to provide high level insights into collections for the filtered date range.
Total Paid & Credits
| The amount paid by families & credits |
Disputes & Failed Payments | Total amount of failed & declined payments, plus the total amount of disputed payments |
Total Refunds & Credits | Total amount refunded & credited |
Processing Fees | Total processing fees taken out |
Net Amount Collected | Total amount the program takes home |
Breakdown of a student row
This view is typically used to view individual transactions and makes it easy to see specific details about a transaction, like the date, description, status, payment type, and amount. Billing administrators can also use filters to view students based on their classrooms, programs, due dates, payment types, and payment statuses.
Name | Name of the student whose ledger this transaction occurred on. |
Date | Date of transaction. |
Description | The description of the transaction. |
Status | Indicates the payment status and will indicate whether the payment is processing, paid, failed, refunded, etc. Hovering over this status will provide additional information. |
Payment Type | Credit type used like assigned credit, card, ACH or specified offline payment method (Venmo, Zelle, Cash, Check, etc.) |
Amount | Transaction amount. |
Optional table headers below | Add by clicking the ⚙️ icon to add & reorder additional table headers |
Parent Fee | The processing fees on the transaction paid by the family, if applicable. |
School Fee | The processing fees on the transaction paid by the program, if applicable. |
Refund Amount | For refunded payments, the refunded amount will show up. |
GL Code | Will show up if the credit has an associated general ledger code. |
Check Number | For checks recorded as offline payments with check numbers, this column will show any associated check numbers. |
Deposit Date | For checks recorded as offline payments with deposit dates, this column will show any associated deposit dates. |
Settlement Date | The expected date the payment will fully process and be ready for payout. |
Deposit Amount | The credit amount held unapplied against a student's balance. This amount can later be applied to the student's balance. |