Types of Notifications You Can Receive
Attendance Updates – When your child is signed in or out.
Messages & Updates – New messages from your child’s provider, reminders, or announcements.
Meal Details – Daily meal logs, including notes about changes.
Forms & Paperwork Requests – Alerts when your provider sends new forms or requires documents.
Billing & Payment Reminders – Upcoming charges, invoices, and receipts.
How to Customize Your Notifications
On Android:
Open the Playground Guardian App.
Tap your Menu (=) icon.
Select Settings > Notifications
Toggle each type of alert on or off based on your preferences.
Ensure Playground notifications are allowed in your Android Apps>Playground> Notifications menu.
On iPhone:
Open the Playground Guardian App.
Tap your Menu (=) icon.
Select Settings > Notifications
Toggle each type of alert on or off based on your preferences.
Ensure Playground notifications are allowed in your iPhone’s Settings> Notifications menu.
Send a Test Notification
Sending a test notification to yourself is a great way to check whether your notifications are working properly.
From your mobile app:
Click the menu icon in the top left-hand corner of your screen.
Tap Settings and select Notifications.
Scroll to the bottom of the screen and tap Send.
If notifications are turned on, you should see a banner that confirms this.
Tips to Avoid Missing Alerts
Keep the Playground app updated to the latest version.
If you use Do Not Disturb, add Playground as an allowed app for exceptions.
Make sure your phone’s Battery Optimization settings don’t limit background activity for Playground.
Not receiving alerts? Log out and log back in to refresh your connection.