Adding & inviting guardians to Playground is one of the most important parts of getting started. Invitations are sent to guardians via email. A guardian will not be able to use the family mobile app without first activating their Playground account via a sign-up email. Sign-up emails may go to spam so if you've sent an email to a guardian and they have not received it, please ask them to check their email spam folder.
💡 Use our draft emails and messages to tell families about Playground before inviting them
Invite all or many guardians at once
Administrators can send out account invitation to multiple or all guardians at the same time by following the instructions below:
From the Admin Dashboard, navigate to the Guardians tab under My School
To invite all guardians who have not created an account yet, click the blue "Send sign-up link" button at the top of the tab
Click "Send sign-up email in the Invite guardians to join Playground window
An email will be sent out immediately to all guardians who have not created a Playground account yet.
Invite a single guardian
From the Admin Dashboard, navigate to the Guardians tab under My School
Click the three dots to the right of the guardian's name you'd like to invite
There are two options to invite this guardian:
Click "Sign-up Link" and then click "Send sign-up email" to send the Playground automated sign-up email to the guardian
Click "Copy sign-up Link" to copy the guardian's unique link to your clipboard and send it to the guardian from a personal email address
🚨 Please note, each guardian has their own unique sign-up link. Copied links should never be sent to multiple guardians as this will cause incorrect guardians to be linked to the wrong students.
Every time a new guardian is added to Playground, you will have the option to immediately send the sign-up link at that time.
Track Family Sign Ups
View which families have signed up or not from the administrator dashboard.
In the dashboard, navigate to Guardians under the My School tab.
Sort by their account status by clicking Signed up in the header column to sort and organize families.
Signed up - finished creating their account
Not invited - was never sent an account invitation
Invited - was sent an account invitation but has not finished creating their account
Filter by guardian relationship, student status, and/or student classrooms to configure the view.