1. How can I contact the center?

    View the center's contact information on the You're almost done! screen when submitting an application. You can also see the center's contact information on the original listing link you used to apply.

  2. How will I get updates on my application status?

    Updates will be sent from your center via email and the Playground app.

  3. How can I make changes to my application?

    You will need to contact your center to make changes to the application.

  4. When will I be charged to the payment method I added?

    If your center charges an application fee, your payment method will be charged immediately. If your center charges an enrollment fee or tuition deposit, your payment method will be charged if your student is accepted to the center.

  5. How can I add another child?

    Prior to submitting the application, you can click "Enroll new child" on the You're almost done! screen.

  6. Why can I not submit my application?

    Please make sure all required fields are completed in order to submit the application.

  7. How do I download the Playground app?

    Download the Playground mobile app for iOS or Android. Check out our guide on signing into the Playground app.

  8. Can I apply to multiple listings at my center?

    Yes!

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