Playground's Payments feature runs on the concept that each child has a continuously running balance attached to their account. If you have multiple children enrolled at the same center, you'll see a family balance, the sum of all your children's balances. You still have the option to make payments on a child-by-child basis and invoices from your center will also display individual balances.

Payments overview

Your center will decide whether payments on your family balance are due on a weekly or monthly basis, as well as which day payment invoices are sent out. If you have notifications enabled, our system helps you manage these dates by sending you a notice when a new invoice has been applied to your account and reminders for payment due dates.

To get started, you'll need to add a payment method to the Payments Portal in the Parent App. Refer to this article to learn how to set up a credit/debit card or bank account in Playground. Adding at least one payment method will unlock the rest of the Payments Portal features.

Additional resources

Below are some articles that will guide you through the various features of our Payments feature for parents. You can always find these and other related articles in the "For Parents" collection in our Help Center under the "Payments" section header.

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