Split families

How to group guardians together and charge each group separately.

Adrian Ruiz avatar
Written by Adrian Ruiz
Updated over a week ago

How to split a family

Navigate to the Students tab and click on the student who's family you wish to split. You will want to navigate to the Settings tab within the student's profile.

Scroll down the Settings tab until you see the Account section. The second option under Account is the Split family button.

Click on "Split family", and you will notice a new window pop up that is titled Split Family. You now have the option of splitting the family into two groups. Label the groups and proceed to separate the guardians into a group.

Once you have confirmed you have correctly split the family, you can then click on the red "Split family" button. The student will now reflect a split family on their profile.

How to charge a split family

You can follow the same steps outlined in our article on how to create charges to create a charge for one of the groups. On the Create a new payment window and Create debits page, you will now have the option to charge by guardian group.

Split family billing for families on subsidies

Once a family is split, you will notice two entries on the Subsidies tab under Billing for the student in the case where they have assistance payments.

  • For more information on the Subsidies tab, please read our article on Subsidies

You will use the search bar on the page to search for the student. You will notice that the student has two entries. The Groups for the guardians will be listed under the student's name so you know which group you're adding the deposits to.

Once complete, click Finish in the top left to confirm the deposit and exit the page.

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