The Playground App allows guardians to view their student's information, receive updates from their center, chat with teachers and staff at their center, complete paperwork, check their child into school, and more! This article will walk you through the features available on the Playground app. Be sure to download the Playground mobile app for iOS or Android and check out our guide on signing into the Playground app.
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Home Screen Overview
Once you've signed up for Playground as a family, download the Playground App from your device's app store and log in.
When you log in, you will land on the Feed screen. A blue banner will appear at the top of the screen that says View (Your Student's Name) Profile. Click this banner to navigate to your child's profile.
In the upper-right corner, you'll see the QR code icon and the chat icon. Tap the QR symbol to open the app's camera to scan your center's QR code for check-in and out.
To the right of the QR code symbol is the chat icon. Tap this icon to access your chats.
In the upper left corner, you'll see a three-line menu icon. This menu will open a sidebar with the following tabs:
Payments | If your center uses Playground's payment feature, use this tab to view/edit payment information and make payments. |
Guardians | This tab allows you to manage all guardians for your child. You can add, edit, or delete guardians. |
Paperwork | Upload, view, and fill out forms for your student. |
Carpools | Schedule and manage carpools to grant temporary sign-in/out permissions to other parents at your center |
Calendar | View school events posted to the calendar. |
Programs | Additional activities or services such as sports or drop-in care. |
Switch Account | If you have multiple Playground accounts, use this button to switch between your accounts. |
Settings | Manage your account settings. |
Support | Click here to contact our support team. Please note that all questions regarding billing or the school your child attends should be directed to your school's admin. |
Help Center | Click here to access the help center and learn all things Playground. |
How to use Playground
Visit our Help Center collection for families for step-by-step guides on using Playground. Here are some key resources to start with:
FAQ
How do I sign up to Playground?
HERE are step-by-step instructions on how to sign up.
How do I reset my password?
HERE are step-by-step instructions on how to reset your password.
How can I confirm my enrollment application was received?
You should receive an email from your program notifying you that they've received your enrollment application. If you're not seeing it, check your spam or junk filder.
How do I add a payment method?
HERE are step-by-step instructions on how to add a payment method in the parent app.
How to do I pay my bill?
HERE are step-by-step instructions on how to pay your bill.
How do I view my statement?
HERE are step-by-step instructions on how to view your statement in the parent app.
How do I submit a document on the computer?
HERE are step-by-step instructions on how to complete a document on the computer.