For Parents

Help topics that apply to parents, guardians, and the Parent App

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12 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other

Getting started

Activities introduction for parents

Learn about our Activities feature and how to view your children's activities.

Written by Mari Herrema
Updated over a week ago

Sign up for Playground as a parent

A step-by-step guide to getting your account set up as a parent

Written by Josh Andrews
Updated over a week ago

Payment

How to pay a balance in the Parent App

A guide to paying a balance through the Payments feature on the Parent App.

Written by Mari Herrema
Updated over a week ago

How to add a payment method in the Parent App

To pay your balance via the Parent App, you can add a credit or debit card or link a bank account for ACH.

Written by Mari Herrema
Updated over a week ago

How to view your statement history as a parent

View past invoices from your center in the Parent App.

Written by Mari Herrema
Updated over a week ago

Attendance and checks

How to complete a wellness check

Submitting daily wellness checks

Written by Sasha Reiss
Updated over a week ago

Uploading COVID-19 test results

Share COVID-19 test results with your center

Written by Sasha Reiss
Updated over a week ago

QR code sign-in/out

Learn how to check in and out by scanning a QR code

Written by Josh Andrews
Updated over a week ago

Creating a carpool or playdate

Let your center know another family is allowed to pick up or drop off your student by creating a carpool

Written by Daniel Andrews
Updated over a week ago

How to create a Timeline post as a parent

A guide to viewing, creating, and deleting Timeline posts in the Parent App.

Written by Mari Herrema
Updated over a week ago

How to use Chat as a parent

The Chat feature allows you to directly message with parents and teachers, individually or as a group.

Written by Mari Herrema
Updated over a week ago

User management

Adding authorized guardians

Authorize another person to pick up or drop off your student

Written by Josh Andrews
Updated over a week ago