For Parents

Help topics that apply to parents, guardians, and the Parent App

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20 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other

Getting started

Parent App overview for parents and guardians

Welcome to the Parent App! Here's a guide to get you started.

Written by Sasha Reiss
Updated over a week ago

Sign up for Playground as a parent

A step-by-step guide to getting your account set up as a parent

Written by Josh Andrews
Updated over a week ago

Check-In/Out Using Your Family PIN Code

How to locate and use your family PIN code for daily check-in/out

Written by Evan Dobkin
Updated this week

Activities introduction for parents

Learn about our Activities feature and how to view your children's activities.

Written by Sasha Reiss
Updated over a week ago

Payment

Payments overview for parents

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.

Written by Sasha Reiss
Updated over a week ago

How to set up autopay

A guide to setting up automatic payments for your family balance in the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to add a payment method in the Parent App

To pay your balance via the Parent App, you can add a credit or debit card or link a bank account for ACH.

Written by Sasha Reiss
Updated over a week ago

How to pay a balance in the Parent App

A guide to paying a balance through the Payments feature on the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to view your statement history as a parent

View past invoices from your center in the Parent App.

Written by Sasha Reiss
Updated over a week ago

Attendance and checks

How to mark an absence as a parent

A guide to marking your child absent on the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to see a student's signing history

Learn how to see signing history for each student in your family

Written by Evan Dobkin
Updated over a week ago

QR code check-in/out for Parents (Guardians)

Learn how to check in and out by scanning a QR code

Written by Josh Andrews
Updated over a week ago

Creating a carpool or playdate

Let your center know another family is allowed to pick up or drop off your student by creating a carpool

Written by Daniel Andrews
Updated over a week ago

How to complete a student wellness check

Submitting daily wellness checks

Written by Sasha Reiss
Updated over a week ago

Uploading COVID-19 test results

Share COVID-19 test results with your center

Written by Sasha Reiss
Updated over a week ago

Documents

How to fill out a document on a web browser

A guide for parents on how to complete a document sent by a center.

Written by Sasha Reiss
Updated over a week ago

How to create a Timeline post as a parent

A guide to viewing, creating, and deleting Timeline posts in the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to use Chat as a parent

The Chat feature allows you to directly message with parents and teachers, individually or as a group.

Written by Sasha Reiss
Updated over a week ago

User management

How to edit a child's profile information as a parent

A guide to editing a child's information on the Parent App.

Written by Sasha Reiss
Updated over a week ago

Managing Guardians in the Family Account

Authorize another person to pick up or drop off your student

Written by Josh Andrews
Updated over a week ago