Playground

Stephanie Blitshtein

Sasha Reiss

Daniel Andrews

Help topics that apply to parents, guardians, and the Parent App

For Parents

Playground FAQ

You'll be kept up-to-date on your student with the Playground Feed!

Introduction to the Playground Feed

Una guía paso a paso para configurar su cuenta como padre.

Regístrate en Playground como padre

The most frequently asked questions when submitting your application.

Application FAQ

How to see what listings I've applied to

Learn how to navigate scheduled menus on the Playground app

How to view a menu as a parent

Learn how to use Playground with multiple schools

How to use Playground with a new school

Welcome Parents! Here's a guide to get you started using the Playground app.

Parent App Overview

A step-by-step guide to getting your account set up as a parent

Sign up for Playground as a parent

How to locate and use your family PIN code for daily check-in/out

Check-In/Out Using Your Family PIN Code

Learn about our feed and how to view your children's activities by activity type.

Filter by activity type

Mackenzie Lee

Josh Andrews

Getting started

Use the split payments feature to pay for multiple children at one time.

Split Payments for siblings

The billing tab of the guardian web version of Playground.

Guardian billing dashboard

Two parents paying for a single student

Make a payment to pay off a balance for your student on the Playground web version.

Make a payment on web

How to add a payment method using the parent payment portal

Add a payment method on web

How to view your tax receipt as a parent

Select your default payment method that should be charged to pay tuition and other fees.

How to set your default payment method

Enable autopay on the Playground web version so payments to your center can be automatically drafted from your default payment method.

Enable autopay on web

An overview of how payments work through Playground

Payments portal

A guide to setting up automatic payments for your family balance in the Parent App.

How to set up autopay

To pay your balance via the Parent App, you can add a credit or debit card or link a bank account for ACH.

How to add a payment method in the Parent App

A guide to paying a balance through the Payments feature on the Parent App.

How to pay a balance in the Parent App

View past invoices from your center in the Parent App.

How to view your statements as a parent

Payment

Mark your student absent for a future date.

Mark a future absence

A guide to marking your child absent on the Parent App.

How to mark an absence as a parent

Learn how to see signing history for each student in your family

How to see a student's signing history

Learn how to check in and out by scanning a QR code

QR code check-in/out for Parents (Guardians)

Let your center know another family is allowed to pick up or drop off your student by creating a carpool

Creating a carpool or playdate

How to complete a student wellness check

Share COVID-19 test results with your center

Uploading COVID-19 test results

Attendance and checks

Complete forms, PDF documents, and upload requests for your school on your computer.

Paperwork for parents on web

Forms for parents on web

File Requests for parents on web

Complete a PDF document for your center on your computer.

Documents for parents on web

Documents from the Parent App

Documents

Reply to an announcement

The Chat feature allows you to directly message with parents and teachers, individually or as a group.

How to use Chat as a parent

How to save a picture

Social

How to edit my child's birthday

Make changes to existing guardians from the Playground app.

Edit a guardian as a parent

Not receiving Playground notifications

A guide to editing a child's information on the Parent App

How to edit a child's profile information as a parent

How to delete a guardian

Add additional guardians from the Parent app

Authorize another person to pick up or drop off your student

Managing Guardians

Next steps for new families starting at a center

What to do After Being Accepted into a Center

How to Apply to a Center

User management

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