Go to Playground
All Collections
For Parents
For Parents
Help topics that apply to parents, guardians, and the Parent App
+1
42 articles in this collection
Written by
Sasha Reiss,
Josh Andrews,
Daniel Andrews
and 1 other
Getting started
Playground FAQ
Frequently asked questions
Written by
Stephanie Blitshtein
Updated over a week ago
Introduction to the Playground Feed
You'll be kept up-to-date on your student with the Playground Feed!
Written by
Stephanie Blitshtein
Updated this week
Application FAQ
The most frequently asked questions when submitting your application.
Written by
Stephanie Blitshtein
Updated over a week ago
How to see what listings I've applied to
Written by
Stephanie Blitshtein
Updated over a week ago
Parent App Overview
Welcome Parents! Here's a guide to get you started using the Playground app.
Written by
Sasha Reiss
Updated over a week ago
Sign up for Playground as a parent
A step-by-step guide to getting your account set up as a parent
Written by
Josh Andrews
Updated over a week ago
Check-In/Out Using Your Family PIN Code
How to locate and use your family PIN code for daily check-in/out
Written by
Daniel Andrews
Updated over a week ago
Filter by activity type
Learn about our feed and how to view your children's activities by activity type.
Written by
Sasha Reiss
Updated over a week ago
Payment
Split Payments for siblings
Use the split payments feature to pay for multiple children at one time.
Written by
Stephanie Blitshtein
Updated over a week ago
Guardian billing dashboard
The billing tab of the guardian web version of Playground.
Written by
Stephanie Blitshtein
Updated over a week ago
Two parents paying for a single student
Written by
Stephanie Blitshtein
Updated this week
Make a payment on web
Make a payment to pay off a balance for your student on the Playground web version.
Written by
Stephanie Blitshtein
Updated over a week ago
Add a payment method on web
How to add a payment method using the parent payment portal
Written by
Stephanie Blitshtein
Updated over a week ago
How to set your default payment method
Select your default payment method that should be charged to pay tuition and other fees.
Written by
Stephanie Blitshtein
Updated over a week ago
Enable autopay on web
Enable autopay on the Playground web version so payments to your center can be automatically drafted from your default payment method.
Written by
Stephanie Blitshtein
Updated over a week ago
Payments portal
An overview of how payments work through Playground
Written by
Sasha Reiss
Updated over a week ago
How to set up autopay
A guide to setting up automatic payments for your family balance in the Parent App.
Written by
Sasha Reiss
Updated over a week ago
How to add a payment method in the Parent App
To pay your balance via the Parent App, you can add a credit or debit card or link a bank account for ACH.
Written by
Sasha Reiss
Updated over a week ago
How to pay a balance in the Parent App
A guide to paying a balance through the Payments feature on the Parent App.
Written by
Sasha Reiss
Updated over a week ago
How to view your statements as a parent
View past invoices from your center in the Parent App.
Written by
Sasha Reiss
Updated over a week ago
Attendance and checks
How to mark an absence as a parent
A guide to marking your child absent on the Parent App.
Written by
Sasha Reiss
Updated over a week ago
How to see a student's signing history
Learn how to see signing history for each student in your family
Written by
Daniel Andrews
Updated over a week ago
QR code check-in/out for Parents (Guardians)
Learn how to check in and out by scanning a QR code
Written by
Josh Andrews
Updated over a week ago
Creating a carpool or playdate
Let your center know another family is allowed to pick up or drop off your student by creating a carpool
Written by
Daniel Andrews
Updated over a week ago
How to complete a student wellness check
Submitting daily wellness checks
Written by
Sasha Reiss
Updated over a week ago
Uploading COVID-19 test results
Share COVID-19 test results with your center
Written by
Sasha Reiss
Updated over a week ago
Documents
Paperwork for parents on web
Complete forms, PDF documents, and upload requests for your school on your computer.
Written by
Stephanie Blitshtein
Updated over a week ago
Forms for parents on web
Written by
Stephanie Blitshtein
Updated over a week ago
File Requests for parents on web
Upload files your school has requested.
Written by
Stephanie Blitshtein
Updated over a week ago
Documents for parents on web
Complete a PDF document for your center on your computer.
Written by
Sasha Reiss
Updated over a week ago
Documents from the Parent App
Written by
Stephanie Blitshtein
Updated over a week ago
Social
Reply to an announcement
Written by
Stephanie Blitshtein
Updated over a week ago
How to use Chat as a parent
The Chat feature allows you to directly message with parents and teachers, individually or as a group.
Written by
Sasha Reiss
Updated over a week ago
How to save a picture
Save a photo from your feed.
Written by
Stephanie Blitshtein
Updated over a week ago
User management
How to edit my child's birthday
Written by
Stephanie Blitshtein
Updated over a week ago
Not receiving Playground notifications
Written by
Stephanie Blitshtein
Updated over a week ago
How to edit a child's profile information as a parent
A guide to editing a child's information on the Parent App
Written by
Sasha Reiss
Updated over a week ago
How to delete a guardian
Written by
Stephanie Blitshtein
Updated over a week ago
Add additional guardians from the Parent app
Written by
Stephanie Blitshtein
Updated this week
Managing Guardians
Authorize another person to pick up or drop off your student
Written by
Josh Andrews
Updated over a week ago
What to do After Being Accepted into a Center
Next steps for new families starting at a center
Written by
Stephanie Blitshtein
Updated over a week ago
How to Apply to a Center
Written by
Stephanie Blitshtein
Updated over a week ago