For Parents

Help topics that apply to parents, guardians, and the Parent App

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28 articles in this collection
Written by Sasha Reiss, Josh Andrews, Daniel Andrews and 1 other

Getting started

Introduction to the Playground Feed

You'll be kept up-to-date on your student with the Playground Feed!

Written by Stephanie Blitshtein
Updated over a week ago

Parent App Overview

A walkthrough of the Playground Parent app.

Written by Stephanie Blitshtein
Updated over a week ago

Parent App overview for parents and guardians

Welcome to the Parent App! Here's a guide to get you started.

Written by Sasha Reiss
Updated over a week ago

Sign up for Playground as a parent

A step-by-step guide to getting your account set up as a parent

Written by Josh Andrews
Updated over a week ago

Check-In/Out Using Your Family PIN Code

How to locate and use your family PIN code for daily check-in/out

Written by Daniel Andrews
Updated over a week ago

Filter by activity type

Learn about our feed and how to view your children's activities by activity type.

Written by Sasha Reiss
Updated over a week ago

Payment

Split Payments for siblings

Use the split payments feature to pay for multiple children at one time.

Written by Stephanie Blitshtein
Updated over a week ago

Two parents paying for a single student

Written by Stephanie Blitshtein
Updated today

Payments overview for parents

An overview of how payments work through Playground, featuring links to additional resources and Help Center articles.

Written by Sasha Reiss
Updated over a week ago

How to set up autopay

A guide to setting up automatic payments for your family balance in the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to add a payment method in the Parent App

To pay your balance via the Parent App, you can add a credit or debit card or link a bank account for ACH.

Written by Sasha Reiss
Updated over a week ago

How to pay a balance in the Parent App

A guide to paying a balance through the Payments feature on the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to view your statements as a parent

View past invoices from your center in the Parent App.

Written by Sasha Reiss
Updated today

Attendance and checks

How to mark an absence as a parent

A guide to marking your child absent on the Parent App.

Written by Sasha Reiss
Updated over a week ago

How to see a student's signing history

Learn how to see signing history for each student in your family

Written by Daniel Andrews
Updated over a week ago

QR code check-in/out for Parents (Guardians)

Learn how to check in and out by scanning a QR code

Written by Josh Andrews
Updated over a week ago

Creating a carpool or playdate

Let your center know another family is allowed to pick up or drop off your student by creating a carpool

Written by Daniel Andrews
Updated over a week ago

How to complete a student wellness check

Submitting daily wellness checks

Written by Sasha Reiss
Updated over a week ago

Uploading COVID-19 test results

Share COVID-19 test results with your center

Written by Sasha Reiss
Updated over a week ago

Documents

How to fill out a document on a web browser

A guide for parents on how to complete a document sent by a center.

Written by Sasha Reiss
Updated over a week ago

Documents from the Parent App

Written by Stephanie Blitshtein
Updated today

Reply to an announcement

Written by Stephanie Blitshtein
Updated over a week ago

How to use Chat as a parent

The Chat feature allows you to directly message with parents and teachers, individually or as a group.

Written by Sasha Reiss
Updated over a week ago

How to save a picture

Save a photo from your feed.

Written by Stephanie Blitshtein
Updated over a week ago

User management

How to edit a child's profile information as a parent

A guide to editing a child's information on the Parent App

Written by Sasha Reiss
Updated over a week ago

Managing Guardians in the Family Account

Authorize another person to pick up or drop off your student

Written by Josh Andrews
Updated over a week ago

What to do After Being Accepted into a Center

Next steps for new families starting at a center

Written by Stephanie Blitshtein
Updated over a week ago

How to Apply to a Center

Written by Stephanie Blitshtein
Updated over a week ago